SBA Loan Servicing Specialist

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.

We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

We are currently seeking a SBA Loan Servicing Specialist that will support the entire SBA loan portfolio and work together with all internal and external partners through the post-closing loan lifecycle. They will partner with the client, the SBA, the SBA Operations Team and the Special Assets Group with the preparation and review of SBA loan servicing requests, ongoing Servicing requirements and modification requests.

The SBA Loan Coordinator is responsible for guiding the Relationship Manager and ONB Client through the SBA servicing Process through effective communication and facilitation. The SBA Loan Servicing Specialist is also responsible for working with the Operations team to ensure Client’s compliance with the stated program requirements outlined in the SBA’s Standard Operating Procedures (SOP) on servicing actions.

• Work with internal and external Clients to prepare a complete SBA Loan servicing application, review supporting documentation and eligibility.
• The spreading of financial statements, analyzing financials of the borrower and guarantors, and collateral analysis among other items following the guidelines as established by the SBA Standard Operating Procedures (SOP)
• Respond to RM and Client questions on program requirements and allowable servicing actions.
• Order 3rd party reports in compliance with SBA requirements. Includes but not limited to Business Valuations, Appraisals, Environmental due diligence.
• Assess credit risk pertaining to requests for new or renewals of existing loans to new or existing customers, primarily through the analysis of financial statements, credit history and collateral documentation.
• Responsible for staying abreast of SOP changes and maintaining a proficiency in the SBA’s SOP requirements and Bank Policies
• Maintain productive and effective relationships with the SBA Operations Team, other Bank lines of business and support groups.

Makes Decisions & Solves Problems – Seeks deeper understanding and takes action.

• Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency.
• Collaborates and seeks to understands the root causes of problems.
• Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.
• Takes action that is consistent with available facts, constraints and probable consequences.

Strategy in Action – Build your strategic mindset capability.

• Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal.
• Actively seeks to understand factors and trends that may influence role.
• Anticipates risk and develop contingency plans to manage risks.
• Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions.
• Aligns activities to meet individual, team and organizational goals.

Compelling Communication – Openly and effectively communicates with others.

• Effectively and…