Billing Supervisor​/Manager

Description We are looking for an experienced Billing Supervisor/Manager to oversee billing operations and ensure invoices are issued accurately, on schedule, and in line with client agreements. This role will guide a billing team, partner closely with finance and project-focused stakeholders, and help strengthen processes that support strong financial results. Based in Saint Paul, Minnesota, this position is well suited for a leader who can balance day-to-day execution with continuous operational improvement.

Responsibilities:

- Direct billing activities across the organization to ensure invoices are prepared correctly, delivered promptly, and aligned with contract terms and project accounting expectations.

- Work closely with finance, project services, project accounting, and operational leaders to improve billing workflows and support business objectives.

- Set team priorities, distribute workload effectively, and reinforce consistent procedures that improve quality, accountability, and efficiency.

- Evaluate and approve complex billing matters, including disputed charges, contract interpretation questions, and customer-specific invoicing requirements.

- Act as the primary escalation resource for challenging billing concerns, sensitive client issues, and operational problems requiring leadership intervention.

- Coach, mentor, and develop billing staff through regular feedback, training, performance oversight, and support for career growth.

- Monitor billing cycle performance, backlog, turnaround times, and productivity data to identify trends, risks, and improvement opportunities.

- Lead initiatives that enhance processes, strengthen controls, and introduce efficiencies that improve billing accuracy and team effectiveness.

- Partner with internal teams to resolve invoicing issues, improve communication, and deliver a better client experience.

- Maintain compliance with company policies, contractual obligations, internal controls, and applicable requirements while supporting audit and reporting needs. Requirements - Experience leading billing operations and supervising team members in a high-volume or multi-project environment.

- Strong knowledge of contract-based invoicing, project billing, and time-and-materials billing practices.

- Ability to handle complex billing calculations, investigate discrepancies, and resolve escalated issues effectively.

- Familiarity with billing systems, billing statements, and reporting tools used to track invoicing activity and team performance.

- Understanding of compliance standards, internal controls, and financial processes related to billing and revenue support.

- Effective collaboration skills with finance, operations, project teams, and other cross-functional partners.

- Strong communication and problem-solving abilities, with the judgment to manage sensitive client concerns professionally.

- Background in specialized billing environments such as AIA billing, provider network billing, or medical collections is a plus.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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