Accounts Receivable Specialist. Houston LilyLifestyle

Overview: As an Accounts Receivable Specialist, you will play a crucial role in managing the collection of payments for various consumer and mortgage accounts that are experiencing delinquency. Your efforts will directly contribute to reducing losses and increasing recovery rates.

Key Responsibilities:

• Perform collection duties on a range of accounts, including installment loans, revolving accounts, leases, credit cards, overdrafts, and mortgage loans.
• Engage in effective communication through both manual and automated calls to collect payments or recover charged‑off accounts.
• Initiate and prepare files for repossession, charge‑offs, Notice of Default (NOD), and skip tracing as required.
• Assess customers' financial situations to provide referrals for loss mitigation when appropriate.
• Utilize various collection systems to update account information and send necessary correspondence to customers.
• Comply with the Fair Debt Collection Practices Act, Collection Laws, and Fair Credit Reporting Act in all interactions.

Performance: Individual performance objectives will be set based on your specific responsibilities, ensuring a clear path to success and improvement.