Loan Operations Specialist

Helping cultivate your growth.

Pro Partners Financial is the largest provider of credit programs for the direct sellers of crop inputs and seed in the nation with locations in St. Paul, MN and Normal, IL. Join us and be part of one of the most important and vital parts of the economy. We are proud to offer career opportunities for team members with varying backgrounds, experiences and interests.

• Up to 9% towards 401k (3% fixed Pro Partners contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs and more!

Casual/seasonal & intern team members are not eligible for benefits except for state‑mandated programs.

This position offers a hybrid work option 50% remote and is open to either our Pro Partners Financial office Normal, IL or St. Paul, MN.

This position is responsible for supporting the operational execution and administration of Pro Partners Financial's input financing programs. Processes loan originations, renewals, and servicing transactions while ensuring program requirements are executed in accordance with established procedures. Collaborates closely with internal team and serves as an operational resource for dealers and program participants by providing guidance on transaction processes, documentation requirements, and system workflows to ensure financing programs are administered in accordance with procedures.

Supports both dealer‑facilitated financing programs and direct‑to‑grower lending models while maintaining strong operational discipline, data accuracy, and process consistency.

• Process loan originations, renewals, servicing transactions, and funding activities while ensuring accuracy, compliance, and timely completion.
• Review, verify, and maintain loan documentation and customer records to support financing programs and meet operational and program requirements.
• Coordinate loan servicing activities, monitor operational workflows, and manage incoming documentation to ensure an efficient and seamless customer experience.

• Serve as a trusted operational resource for dealers and program participants by providing guidance on loan processing, documentation, and servicing requirements.
• Build strong relationships with dealers by resolving operational questions, clarifying processes, and promoting consistent use of systems and workflows.
• Identify process improvement opportunities and collaborate with internal teams to enhance operational efficiency and the overall dealer experience.

• Review credit applications, scoring, and program requirements to support accurate loan decisions and ensure compliance with lending guidelines.
• Evaluate credit information, explain lending outcomes, and recommend exceptions when appropriate.
• Support portfolio risk management by assisting with delinquency monitoring and other credit‑related operational activities.

• Contribute to process improvement initiatives by supporting operational enhancements, system updates, and workflow efficiencies.
• Participate in projects and system testing that strengthen technology solutions and improve the delivery of loan operations.
• Provide operational support across multiple functions, including shared service activities during peak business periods, to ensure timely and effective service.

• Associate's degree in business, finance, agriculture, or a related field, or an equivalent combination of education and experience.
• Two or more years of experience in financial services, loan processing, lending support, or a related operations role.
• Experience with loan processing, financial transactions, documentation review, or servicing workflows preferred.
• Strong attention to detail with the ability to manage multiple priorities in a fast paced,…