Custody Operations Specialist - Asset Services

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

U.S. Bank is seeking a Custody Operations Specialist I to join our Asset Services Vault team. This role supports the secure handling, storage, tracking, and management of physical assets within a controlled vault environment. You'll play an important part in maintaining accurate records, supporting audit activities, and ensuring assets are processed and stored efficiently. You will be responsible for the operational support and processing of Wealth, Corporate, Commercial, & Institutional Banking (WCIB) client accounts and products of various types and sizes established by clients for various purposes.

Accountable for setting up securities, general account and asset level maintenance with some level of supervision. Responsibilities have various levels of risk correlating to the type and size of account or product. Effectively and accurately coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelines. Understand and achieve established Service Level Agreements. Accountable for compliance with established department policies and procedures.

• Receive, process, and store incoming physical assets
• Manage daily deliveries and perform vault scanning activities
• File, organize, retrieve, and maintain materials within the vault
• Support annual audit processes and inventory verification activities
• Complete a variety of operational and administrative tasks
• Partner with internal teams to address questions and resolve issues
• Communicate with administrative partners as needed to clarify asset information
• Follow established procedures to ensure accuracy and security of materials
• Regular lifting of 25-30 pounds, occasional use of ladders to retrieve items from shelves

• Associate's degree, or equivalent work experience
• High school diploma or equivalent and one or more years of relevant experience

• Basic understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial, & Institutional Banking business lines and clients
• Ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)
• Strong attention to detail
• Ability to adapt to change priorities and daily workloads
• Ability to multitask and meet established deadlines in a dynamic work environment
• Demonstrated analytical, problem‑solving, decision‑making, and organizational skills
• Effective customer relations, interpersonal, and verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

This role requires working from a U.S. Bank location five (5) days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one…