Health Information Manager; HIM

Health Information Manager

Highland Chateau Health + Rehabilitation Center

Location: St. Paul, MN

Status: Full-Time

Highland Chateau Health + Rehabilitation Center is seeking an organized, detail-oriented Health Information Manager (HIM) to join our team. This multi-functional role is responsible for managing resident medical records while also supporting daily operations through central supply ordering and front desk phone coverage. This position plays a vital role in ensuring regulatory compliance, smooth facility operations, and excellent communication with residents, families, and staff.

• Maintain, audit, and manage resident medical records in accordance with state and federal regulations (including HIPAA).
• Ensure timely, accurate, and complete documentation in the electronic medical record (EMR) system.
• Coordinate record requests, releases of information, and chart audits.
• Support survey readiness and assist during state and federal inspections.
• Work collaboratively with clinical and administrative staff to ensure documentation compliance.

• Order, track, and maintain inventory of medical and office supplies.
• Monitor usage and ensure cost-effective purchasing practices.
• Communicate with vendors and resolve supply issues as needed.
• Ensure adequate stock levels to support clinical operations.

• Answer and route incoming calls in a professional and courteous manner.
• Provide general information to residents, families, visitors, and vendors.
• Support reception coverage as needed to ensure consistent front-office operations.

• Experience in Health Information Management, medical records, or healthcare administration preferred.
• Skilled nursing or long-term care experience strongly preferred.
• Familiarity with EMR systems (Point Click Care  experience a plus).
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Excellent communication and customer service skills.
• Knowledge of HIPAA and healthcare documentation standards.
• High school diploma or equivalent required; post-secondary education in HIM or healthcare administration preferred.

• Supportive, team-focused work environment
• Opportunity to work in a meaningful healthcare setting
• Competitive pay based on experience
• Comprehensive benefits package (medical, dental, vision, PTO, and retirement options)
• Stable, mission-driven organization focused on resident-centered care