Admissions Counselor Acute - Evenings

Pay Range: $28-$33/hr.

$40-$48/hr. (RN's)

Monday–Friday, Evening Shift

Capitol Park Mental Health Hospital is seeking a dedicated and compassionate Admissions Counselor to join our clinical team. This role is essential in ensuring that patients receive timely, appropriate, and clinically sound access to care. The Admissions Counselor conducts intake assessments, coordinates the admissions process, and supports utilization review activities to ensure each patient is placed at the most appropriate level of treatment.

As part of the Acadia Healthcare network, the nation’s largest stand‑alone behavioral health provider, you will contribute to a mission‑driven organization committed to delivering exceptional, patient‑centered mental health services.

About Capitol Park Mental Health Hospital

Capitol Park Mental Health Hospital is a 144‑bed behavioral health facility that opened in September 2025 on the former Bethesda Hospital campus. The hospital provides a full continuum of mental health services, including:

• Inpatient psychiatric treatment
• Intensive Outpatient Programs (IOP)
• Partial Hospitalization Programs (PHP)

Our team is committed to delivering compassionate, evidence‑based care in a modern, therapeutic environment designed to support healing and long‑term recovery.

Qualifications & Requirements

• Master’s degree in Social Work, Counseling, Psychology, or a related behavioral health field (preferred)
• Current licensure or eligibility for licensure (RN, LMSW, LCSW, LPC, LPCC, LMFT, LCPC, LPA or LCP preferred)
• Experience in behavioral health, crisis assessment, or admissions strongly preferred
• Strong clinical assessment and diagnostic skills
• Excellent communication, organization, and interpersonal abilities
• Ability to work efficiently in a fast‑paced, patient‑centered environment
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred
• CPR and de‑escalation/restraint certification required (training available upon hire and offered by facility)
• First aid may be preferred based on state or facility

Responsibilities

• Respond to inquiries about the facility within facility policy time frames
• Develop therapeutic relationships with patients and families
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals
• Coordinate admission and transfer from referral sources and between levels of care within the facility
• Maintain knowledge of milieu management
• Communicate projected admissions to designated internal representatives promptly
• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission
• Schedule (when applicable) and complete pre‑admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family
• Prepare and maintain appropriate medical record documentation that will produce authorization at the level of care requested of the payor
• Complete initial pre‑authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines
• Admit the patient to the registration and accounting system and complete all admission and consent forms with the patient
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority
• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow‑up care and referrals
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service
• Conduct safety checks and ensure that supervision is conducted at 15‑minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed
• Perform other functions and tasks as assigned

Commitment to Equal Opportunity

We are committed to providing equal employment opportunity to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.