Patient Registration Specialist

Welcome and register patients and visitors in a respectful and helpful manner
Gather and accurately enter demographic and insurance information into Next Gen billing system
Verify patient insurance eligibility
Collect co-pays and patient payments
Enroll and educate patients on TC Spine’s patient portal
Schedule follow up appointments as requested by providers
Coordinate the scheduling of interpreter services for patients as needed
Work closely and cooperatively with clinic staff to help facilitate a positive patient experience
Contact patients via phone for demographic and/or insurance information
Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
Travel to remote sites based on business needs
Assist patients and visitors with questions as needed

Requirements

• Patient registration in a medical setting preferred
• Previous medical insurance experience is beneficial
• Ability to travel to remote clinics on a regular basis as business needs dictate
• Ability to prioritize multiple tasks with frequent interruptions
• Deliver high quality customer service to external and internal customers
• Ability to work efficiently and accurately in a fast paced environment
• A team player with the ability to work independently
• Ability to professionally work with patients of all ages, ethnicities, and backgrounds
• Minimum of a High School Diploma or equivalent

Core Competencies

Demonstrates expertise in patient registration and insurance verification within a medical setting, while ensuring compliance with HIPAA regulations. Excels in delivering high-quality customer service and effectively managing multiple tasks in a fast-paced environment.

Highest-signal resume keywords

• Patient Registration
• Insurance Verification
• Customer Service
• HIPAA Compliance
• Next Gen Billing System

ATS Optimization Keywords

Hard Skills

• Patient Registration
• Insurance Verification
• Data Entry
• Co-Pay Collection
• Appointment Scheduling

Soft Skills

• Team Player
• Independent Work
• Effective Communication
• Problem Solving
• Time Management

Industry Keywords

• HIPAA
• Medical Insurance
• Patient Portal
• Demographic Information
• Interpreter Services

Tools & Technologies

• Next Gen Billing System