Coordinator,Bereavement and Volunteer Job Saint Paul area,Minnesota USA,Healthcare

Hospice Volunteer Program Coordinator

Responsible for planning, directing, and evaluating all aspects of the hospice volunteer program. This role focuses on recruiting, onboarding, and retaining volunteer workers who contribute their services to enhance the quality of life for terminal patients and their families. This role develops and coordinates delivery of bereavement services to family members and/or caregivers for up to thirteen months following the death of a hospice patient.

As a Licensed Social Worker, this role supports the hospice clinical team in functioning as one of the four core Hospice team members of the Hospice Inter-disciplinary Group (IDG) when needed.

Primary Responsibilities:

Provides a complete range of Social Work Services to hospice patients including but not limited to planning, treatment and consultation.

Provides assessment of the psychosocial and spiritual needs of the patient and family. Carries out social evaluations, including family dynamics, caregiver abilities, communication patterns, high risks for suicide, neglect or abuse, bereavement rating, volunteer needs and plans interventions based on evaluation findings.

Assists the patient and family in developing and implementing an appropriate plan of care, and updates as needed. Counsel patient and family/caregivers as needed in relationship to stress, and other identified coping difficulties and provides crisis intervention as needed.

Provide bereavement services to family members and/or caregivers; develop Individualized Bereavement Care Plan and follow-up as needed and as stipulated by policy and regulation.

Coordinate valuations, surveys, and assignment of Bereavement Risk Ratings to ensure provision of services as necessary.

Coordinate education and outreach programs, facilitate grief support groups, and coordinate hospice memorials.

Recruitment and onboarding of hospice and bereavement volunteers.

Patient Matching and Scheduling of volunteers.

Supervision of hospice and bereavement volunteers and maintaining regulatory compliance.

Serve as backup coverage for the medical social worker – Hospice when needed.

Participate in Quality Assessment and Performance Improvement (QAPI) as directed.

Support various other Home care and Hospice responsibilities as needed.

Essential Functions of the position denoted with an asterisk (*).

Job Specifications:

Education, Experience and Credentials:

Bachelor's degree in social work required.
Must possess Licensed Master of Social Work (LMSW).
CPR certification required.
One or more years' experience in hospice or home care is preferred.
One or more years' experience in supervision preferred.

Knowledge, Skills and Abilities:

Flexible and productive in an environment with regular interruptions.
Display high levels of customer service, responding promptly and thoroughly to the inquiries and needs of individuals both internal and external to the organization.
Understand and maintain confidential nature of organization and client information in accordance with HIPAA regulations and corporate compliance standards, including appropriate access of data housed within the Information Technology infrastructure.
Possess effective problem-solving skills.
Strong computer skills, including Microsoft Word, Excel, Outlook, Internet, and other applications. Must be skilled in database management and record keeping.
Able to display high levels of customer service, responding promptly and thoroughly to the inquiries and needs of individuals both internal and external to the organization in accordance with our PROUD standards.
Able to understand and follow facility and department safety and emergency procedures.

Physical Requirements Necessary to Perform This Job:

Perform light work, with occasional or negligible…

Coordinator, Bereavement and Volunteer