Medical Front Desk Specialist

Description We are looking for a Medical Front Desk Specialist to support patient-facing operations at a healthcare site in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for someone who brings strong administrative skills, a service-minded approach, and confidence working in a fast-paced clinical setting. In this role, you will help create a welcoming experience for patients while coordinating registration, scheduling, and accurate record maintenance through an electronic health record platform.

Responsibilities:

- Welcome patients and visitors professionally, providing helpful guidance and ensuring a positive front desk experience.

- Manage patient check-in and registration activities, confirming demographic details and collecting required information accurately.

- Coordinate appointment scheduling and make updates or changes as needed to support daily clinic operations.

- Answer and direct incoming calls on a multi-line phone system while responding to routine questions with professionalism and care.

- Verify insurance information and assist with resolving basic coverage or registration-related issues before appointments.

- Maintain patient documentation within the electronic health record system, ensuring records remain complete, accurate, and confidential.

- Address patient concerns at the front desk or by phone and escalate issues appropriately when additional support is needed.

- Support central registration functions across clinic locations while following established operational and privacy standards.

- Work assigned clinic hours, including one late evening shift each week, to meet patient access needs. Requirements - High school diploma or equivalent is required.

- At least two years of experience in customer service, front desk support, or administrative work is required.

- A minimum of one year of hands-on experience using an electronic health record system is required.

- Familiarity with medical registration, appointment coordination, and front desk workflows in a healthcare setting is preferred.

- Experience verifying medical insurance and handling related patient inquiries is preferred.

- Ability to manage a multi-line phone system while maintaining accuracy and professionalism is required.

- Strong attention to detail and the ability to safeguard confidential patient information are required.

- Experience with Next Gen is strongly preferred. Talent Match®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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