Director, Human Resources – Midwest Region

About Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Provides strategic HR leadership for the Midwest Region, supporting Technical Operations, Network, Construction, and Finance organizations across multiple states and three Vice Presidents. Serves as a trusted advisor to senior leaders, aligning talent, organizational, and workforce strategies with business objectives to drive operational excellence, employee engagement, and business performance. Partners closely with leaders to develop and execute strategies related to workforce planning, organizational design, succession planning, leadership development, change management, employee relations, labor relations, and talent management.

Leverages data-driven insights to influence decision-making and improve organizational effectiveness while fostering a culture of accountability, inclusion, and continuous improvement. Leads the execution of HR programs and initiatives that enhance employee experience, strengthen leadership capability, support transformational change, and position the organization for long-term success. Ensures compliance with employment laws, company policies, and regulatory requirements while building high-performing teams that deliver exceptional business results.

• Serves as a strategic business partner to Vice Presidents and leadership teams, providing counsel on organizational effectiveness, talent strategies, workforce planning, and business transformation initiatives.
• Partners with leaders to develop organizational structures, talent strategies, and succession plans that support current and future business needs.
• Leads change management efforts associated with organizational redesigns, business transformation initiatives, workforce adjustments, and cultural evolution.
• Uses workforce analytics and business insights to identify trends, risks, and opportunities and recommend solutions that improve performance and employee experience.
• Coaches leaders on performance management, employee relations, leadership effectiveness, team dynamics, and talent development.
• Provides guidance and direction regarding disciplinary actions, investigations, policy interpretation, and complex employee relations matters.
• Partners with Talent Acquisition and business leaders to develop recruiting strategies and maintain strong pipelines for critical and hard-to-fill positions.
• Collaborates with Centers of Excellence to execute talent management, learning and development, compensation, engagement, and inclusion initiatives.
• Drives talent review, succession planning, leadership development, and career growth processes to strengthen organizational capability.
• Supports labor relations strategy and execution, including interpretation and administration of collective bargaining agreements where applicable.
• Develops and implements communication and engagement strategies that foster transparency, inclusion, and strong organizational culture.
• Monitors employee engagement metrics and feedback, recommending and implementing action plans that improve organizational health and retention.
• Ensures compliance with federal, state, and local employment regulations, company policies and legal requirements.
• Leads and develops HR team members, promoting collaboration, accountability, and continuous growth.
• Maintains HR systems and workforce data integrity to support effective decision-making and business planning.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Must be able to work nights and weekends, variable schedules, and travel as business needs require.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and…