Workers' Compensation MediatorArbitrator​/Dispute Prevention Resolution Specialist

Telework Eligible:
Yes

Work Shift/

Work Hours:

8:00 am - 4:30 pm

Working Title:

Workers' Compensation Mediator/Arbitrator
Job Class:
Dispute Prevention and Resolution Specialist
Agency:
Labor & Industry Dept

• Job
• Location:
  
  St. Paul
• Telework Eligible:
  Yes
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 08/04/2026
• Closing Date: 08/24/2026
• Hiring Agency/Seniority Unit:
  Labor & Industry Dept / Labor and Industry-MAPE
• Division/Unit:
  Dept of Labor & Industry / Alternative Dispute Resolution1
• Work Shift/
  
  Work Hours:
  
  8:00 am - 4:30 pm
• Days of Work:
  Monday - Friday
• Travel Required:
  
  No
• Salary Range: $37.91 - $56.39 / hourly; $79,156 - $117,742 / annually
• Classified Status:
  Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status:
  Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities:
  Yes

The work you ll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.

• Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.
• Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals.
• Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.

This position will participate as a member of the Alternative Dispute Resolution unit team responsible for providing proactive assistance and education in dispute prevention/resolution. Work primarily conducting administrative conferences, along with analyzing complex workers  compensation issues; certification of disputes regarding medical and vocational rehabilitation benefits; educating customers regarding effective dispute resolution strategies; and developing and facilitating mediation sessions. The incumbent intervenes and negotiates legally binding resolutions in a variety of cases, while encouraging early and efficient use of alternative dispute resolution.

Minimum Qualifications

• Four (4) years of professional experience in one or more of the following:
• Conducting administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR
• Experience participating as an advocate in administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR
• Medical case management or utilization review of workers’ compensation cases.
• Comprehensive knowledge, and experience with, Minnesota workers' compensation law, rules, case law and policies sufficient to answer common questions, evaluate disputed issues, and apply authorized dispute resolution strategies on any and all workers' compensation disputes.
• Ability to learn Work Comp Campus with sufficient skill level to provide assistance and guidance to users with questions/issues related to usage of the online claims system.
• Comprehensive knowledge of legal terminology and theory for use in interpreting workers  compensation statutes, rules, case law and policies.
• Comprehensive knowledge of medical terminology, conditions, treatment methods and parameters sufficient to evaluate reports regarding progress and lost time on a case-by-case basis.
• Knowledge of rehabilitation and/or retraining plans sufficient to assess progress necessary to demonstrate appropriateness of a particular plan.
• Ability to communicate effectively with individuals with a wide range of backgrounds, including those who may not share your same culture, ethnicity, language, or other common experiences.

Preferred…