HR Operations Specialist

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas.

As an HR Operations Specialist, you will play a key role in supporting the day-to-day operations of the Human Resources team and ensuring an exceptional employee experience throughout the entire employee lifecycle.

From the candidate and onboarding stages through active employment, you will manage a variety of HR processes that contribute to the success of our organization.

In this role, you will serve as a resource for candidates, employees, hiring managers, vendors, and colleagues by providing responsive, professional, and energetic support.

• Manage the HR shared services inbox and phone line, responding to team member and manager inquiries in a timely and professional manner.
• Deliver exceptional HR customer service by supporting team members throughout the employment lifecycle and resolving HR-related inquiries.
• Serve as the primary HR point of contact for Human Resources Business Partners (HRBPs), supervisors, managers, and team members on HR policies, processes, and employment-related questions.
• Build and maintain collaborative relationships with recruiters, HRBPs, and operational leaders to ensure a seamless hiring and onboarding experience.
• Coordinate all pre-employment activities, including background checks, drug screens, physicals, motor vehicle record (MVR) reviews, employment eligibility requirements, and third-party vendor enrollment (e.g., JJ Keller).
• Review and evaluate pre-employment screening results, including criminal background checks, MVRs, and drug screening outcomes, in accordance with company policy and applicable laws.
• Manage all candidate and hiring manager communications throughout the hiring process, including pre-employment instructions, onboarding information, technology requests, orientation details, policy acknowledgments, and disposition notifications.
• Create and maintain new hire records in Workday, ensuring accurate data entry, completion of onboarding tasks, and timely approvals.
• Process and maintain I-9 documentation for all team members, ensuring compliance with federal employment eligibility requirements.
• Coordinate and communicate new hire start dates with internal partners to support onboarding readiness.
• Facilitate new hire orientation sessions as needed.
• Coordinate the ordering and renewal of required business licenses and sales permits in applicable markets.
• Route recruiting and employment-related inquiries to the appropriate internal partners.
• Process a variety of employee lifecycle transactions in Workday, including new hires, job changes, promotions, transfers, leaves of absence, and terminations.
• Partner with HRBPs and hiring managers to facilitate employee job changes and maintain accurate employee records.
• Maintain accurate Workday records, ensuring employee data aligns with timekeeping and scheduling systems.
• Coordinate leave of absence requests with team members, managers, and the company's third-party leave administrator, ensuring accurate documentation and timely system updates.
• Provide day-to-day support for all employee benefit programs, including enrollment, eligibility, and general benefits inquiries.
• Complete employment verifications and prepare other requested employment-related documentation.
• Administer the Workers' Compensation process by partnering with internal partners, third-party administrators, and injured team members throughout the claims lifecycle.
• Serve as the company representative for…