Compliance Services Officer Senior

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* Working Title:

Compliance Services Officer Senior*
* ** Job Class:
Compliance Services Officer Senior*
* ** Agency:
Labor & Industry Dept*
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** Job ** : 96945

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** Location** :
St. Paul

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** Telework Eligible** :
Yes

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** Full/Part Time** :
Full-Time

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** Regular/Temporary** :
Unlimited

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** Who May Apply** :
Open to all qualified job seekers

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** Date Posted** : 09/15/2026

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** Closing Date** : 09/24/2026

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** Hiring Agency/Seniority Unit** :
Labor & Industry Dept / Labor and Industry-MAPE

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** Division/Unit** :
Dept of Labor & Industry / Compliance #2

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** Work Shift/Work Hours** : 8:00 am - 4:30 pm

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** Days of Work** :
Monday - Friday

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** Travel Required** :
No

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** Salary Range:**  $32.97 - $48.60 / hourly; $68,841 - $101,477 / annually

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** Classified Status** :
Classified

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** Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

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** FLSA Status** :
Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position offers a conditional hybrid work schedule which includes telework days and in-office days at the St. Paul Department of Labor and Industry (DLI) office building.

Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.

+ Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.

+ Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals.

+ Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.

This position's purpose is to participate as a member of the Compliance Records and Training (CRT) compliance Services team to provide proactive assistance and educational outreach regarding workers' compensation issues and compliance with statute, case law, and rules.

Responsibilities include:

+ Analyze complex workers' compensation issues to advise and educate customers regarding the procedures and strategies to be used in effective claims management.

+ Intervene in workers' compensation issues/disputes to promote early, efficient and alternative dispute resolution.

+ Regulate and enforce compliance with Workers' Compensation statute, case law, and rules by determining and issuing warning and penalty assessments.

+ Work extends to negotiating settlements on penalty assessments and conducting onsite audits of insurers and employers.

+ Provide proactive assistance and educational outreach regarding workers' compensation issues and compliance with statutes, case law, and rules.

+ Participate in developing and/or presenting training materials for customers.

+ Perform other duties as assigned.

** Minimum Qualifications*
* + Three years of lost time / indemnity workers' compensation claims administration experience
* * An Associate's degree in Business, Business Administration, Rehabilitation Counseling, Vocational Rehabilitation or related field may substitute for six months of experience; a Bachelor's degree in Business, Business Administration, Rehabilitation Counseling, Vocational Rehabilitation or related field may substitute for one year of experience; a Master's degree in Business, Business Administration, Rehabilitation Counseling, Vocational Rehabilitation or related field may substitute for 18 months of experience.

+ Knowledge of medical terminology, conditions, treatment methods, medications, treatment parameters and CPT/ICD 9 and ICD 10 coding; and mathematical skills sufficient to compute and solve complex benefit calculations to determine appropriate distribution of liability.

+ Knowledge of workers' compensation indemnity benefits.*
* + Knowledge of Minnesota Workers' Compensation laws and rules, legal terms and syntax to understand case law decisions and issues presented in case management activities.

+ Research and…