Product Manager - Salesforce

Overview

McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart.

The Salesforce Product Manager acts as the business-side owner of McGough's Salesforce ecosystem, ensuring that the platform drives measurable business outcomes across marketing, business development, and client relationship management. This role partners closely with IT, Information Services and Marketing Data Analysts to define, deliver, and continuously improve Salesforce capabilities that align with business goals.

This individual will collect and present business justification for investments, prioritize the roadmap, monitor adoption and ROI, and act as the bridge between end users, executive sponsors, and the technical delivery teams. They are accountable for ensuring the platform remains stable, relevant, and value-generating. This role maintains awareness of how the platform fits within broader business capabilities and adjacent systems and collaborates with domain-level leadership to support coherent, cross-platform outcomes.

In addition to roadmap ownership and optimization, this role is responsible for defining and delivering the enablement strategy for the platform, including hands-on training and capability development to ensure users can effectively adopt and sustain Salesforce-driven processes.

Required:

• 7+ years of experience in digital product management, CRM ownership, or enterprise application strategy.
• Proven ability to lead cross-functional teams to define and deliver digital tools that align with business needs.
• Demonstrated success in building and managing a business-focused roadmap for enterprise platforms that align to broader business capabilities and adjacent systems.
• Experience partnering with IT and Deployment Program Managers to define scope, success metrics, and delivery milestones.
• Strong communication, stakeholder engagement, and organizational influence skills.

Preferred:

• 2+ years experience with Salesforce system.
• Background in business development, marketing operations, or client relationship management.
• Familiarity with Agile delivery models, digital transformation initiatives and organizational change management.
• Systems-oriented thinking, with awareness of cross-platform dependencies and downstream impacts.
• Bachelors or Masters degree in software development, business administration, customer relations management.

• Strategic product thinking paired with strong execution discipline.
• Strong collaboration and facilitation skills; able to drive clarity and accountability in complex initiatives.
• Comfortable managing ambiguity, prioritization, and change across competing priorities.
• Comfortable designing and/or delivering hands-on training and/or establishing training programs.
• Strong analytical capability—to define, track, and communicate performance metrics.
• Systems-oriented thinking, with awareness of cross-platform dependencies and downstream impacts.
• Experience with project management tools (JIRA, Confluence, Smartsheet, MS Project, etc.).
• Clear, confident communicator with executive presence and attention to detail.

• Position is based at McGough's headquarters in Roseville, MN.
• Travel is expected to be up to 25% consisting of trips to McGough's various offices for training or team building activities. Additional travel to various national office locations may be required as determined by the individual and their manager.

• Platform Leadership and Enablement: Define and maintain the Salesforce platform roadmap, in partnership with Program Managers/Contractors responsible for delivery execution.
• Surface cross-platform tradeoffs and dependencies to domain leadership when platform-level decisions impact broader business outcomes.
• Partner with Product Owners, IT, and Business Leaders to…