Quality Assurance Analyst

Quality Assurance Analyst (IT) — Bloomington, MN, USA

Contract
• Job Duration: 6-12 months

The Quality Assurance Analyst is responsible for building, reporting and executing a testing strategy within the retail technology and Dev Ops stack. Testing considerations include functionality, security, performance, compatibility and usability. The Quality Analyst needs to be a strong communicator and work beside multiple external vendors and within IDQ’s internal team. The Quality Analyst works closely with our client’s Retail Technology Team and other internal cross-functional team members.

Testing and Reporting — 60%

• Works autonomously and with minimal supervision, yet collaboratively within Dev Ops and Retail Technology teams
• Develop test strategy plans, scenarios and cases
• Ensure product teams provide clear documentation that outline feature enhancement, release components and other change elements
• Create reports that communicate test status and report findings
• Make recommendations and consider opportunities to enhance QA processes
• Demonstrates good judgement in implementing methods and time management
• Utilize SQL database and SSRS to perform data analysis
• Work with product and project managers cross-functionally to establish and continuously refine plans and test cases

Communication — 30%

• Communicate test strategies and activities to appropriate team members across the organization on a bi-weekly basis
• Communicate and work directly with third party vendors to test new releases within the POS and mobile technology stack
• Contribute during vendor management conference calls that serve to organize development activities by escalating identified or anticipated QA concerns, or program aspects that require clarification
• Work with Dev Ops to build quality power platform apps
• Utilize multiple communication channels including Microsoft products, JIRA, Asana, Teams, etc.

Release Management — 10%

• Partner with internal team and vendors to assess the severity of and identify solutions for bugs/defects
• Make determinations as to whether a release meets UAT acceptance criteria
• Review release management notes and provide feedback regarding any opportunities for clarification relative to new or modified user features

• B.A. or B.S. Degree in IS, IT or related field, or equivalent combination of education and work experience
• 3+ years of Quality Assurance experience in a Technology Department, collaboratively working with business partners, technical teams and vendors
• Experience with Azure Dev Ops (CI/CD for Power Apps)
• Comprehensive understanding of testing concepts, tools, and methodologies, including integration, system, regression, compatibility and GUI / performance testing
• Experienced in taking requirements and turning them into test cases and reporting bugs/issues across an internal team and vendor team environment
• Experience with retail technology desired
• Excellent attention to detail and organizational skills in a fast-paced environment
• Software Development Life Cycle experience
• Strong interpersonal skills
• Strong communication and presentation skills
• Must be able to learn new software quickly

• You must be work authorized in the United States without the need for employer sponsorship.
• The projected hourly range for this position is $50-55/hr.
• On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.