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Public Sector SaaS Support Specialist
Job in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-05-23
Listing for:
Granicus
Full Time
position Listed on 2026-05-23
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Granicus, located in Saint Paul, Minnesota, is seeking a dedicated customer support specialist to assist customers in utilizing our technology solutions. In this role, you will troubleshoot software issues, manage support tickets, and collaborate with different teams to enhance customer satisfaction.
The ideal candidate should possess strong customer service skills, a background in digital communications, and familiarity with HTML and CSS. Join us in helping government organizations achieve their missions effectively.
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