Desktop Technician - Hybrid

Overview

The main function of a desktop technician is to research, design, develop, and test computer or computer‑related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer‑related equipment and components.

• Update knowledge and skills to keep up with rapid advancements in computer technology.
• Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
• Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
• Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
• Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.

• Desktop
• Troubleshooting
• Customer service
• Help desk

• Verbal and written communication skills, problem‑solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

• Bachelor’s degree in computer science or related field or equivalent training/education required.
• 2–4 years customer service related experience required.

• Entry Level

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.