Lead Architect, Claim

** Who Are We?*
* Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

** Job Category*
* Technology

** Compensation Overview*
* The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

** Salary Range*
* $ - $

** Target Openings*
* 1

** What Is the Opportunity?*
* Travelers is seeking a Lead Architect to join our organization as we grow and transform our Enterprise Technology Solutions organization.
Our Architects are responsible for designing and guiding the technology vision that enables business transformation, specializing in creating enterprise-wide solutions that bridge current capabilities with future possibilities. This strategic position requires expertise in cloud-native technologies, APIs, AI/ML, and emerging platforms to establish scalable architectures where business applications can evolve and thrive. The ideal candidate orchestrates the technical strategy that empowers development teams - defining target states, creating technology roadmaps, and establishing architectural frameworks that accelerate innovation while maintaining standards and governance.

As the essential bridge between business strategy and technical implementation, this role directly impacts organizational agility, system integration, and the enterprise's ability to rapidly adapt and scale technology solutions across the business landscape.

** What Will You Do?*
* + Responsible for architecture for multiple technology and or/ business segments/domains for a single business unit.

+ Technical Execution:

+ Translate technology strategy and business direction into actionable architecture roadmaps, ensuring architectural decisions align with organizational priorities and investment goals.

+ Identify architectural opportunities and risks that have strategic implications, and proactively surface them to engineering leadership with clear options and recommendations.

+ Provide architectural direction on technical patterns.

+ Conduct hands-on prototyping and technology proof of concepts.

+ Design and document application-level architectures for new and evolving systems, including service decomposition, API design, data flow, and integration patterns.

+ Author Architecture Decision Records (ADRs) that capture context, options considered, trade-offs, and rationale for key technical decisions including decisions about AI service integration.

+ Present multiple architectural design options to engineering teams and stakeholders, clearly articulating the pros, cons, risks, and trade-offs of each approach.

+ Architect for AI-specific concerns such as latency tolerance, token cost management, output non-determinism, and graceful degradation when AI services are unavailable or underperforming.

+ Evaluate and recommend architectural patterns (e.g., event-driven, request/response, CQRS, saga) appropriate to specific problem domains.

+ Provide hands-on architectural guidance to engineering teams, including reviewing designs, participating in technical discussions, and unblocking implementation challenges

+ Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms.

+ Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment.

+ Influence…