Data Support Specialist

Overview

The work you ll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and improving the well-being and quality of life for all Minnesotans. The State is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT). MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota.

Application and Data Support Specialist with Minnesota IT Services (MNIT) and Minnesota Department of Transportation (Use the "Apply for this Job" box below). MNIT DOT application and data support services for commercial-off-the-shelf (COTS) and custom-built solutions per priorities set by the supervisor. You will collaborate with IT service owners, process owners, process managers, architects, and IT team leads to provide direction for connected IT services. You will communicate, coordinate, deliver and/or resolve application and data support tasks to ensure MnDOT applications are supported per the application s service level agreement, support model, and to the satisfaction of the MnDOT business partner.

Onsite Requirement
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This position requires an employee to be onsite at 395 John Ireland Blvd, St. Paul, Minnesota at least 50% of the time, with some opportunity to work from a telework location. Telework for MNIT is available on a limited basis. Employees must meet current telework eligibility requirements.

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:

This position requires a minimum of two (2) years of IT related experience in application and data support. Experience must include:

• Front end tools such as HTML, CSS, JavaScript, and modern frameworks like React and Angular.
• Java, Python, or .NET/C# for building back-end services and APIs
• SQL for creating and maintaining database queries.
• Code repository and Dev Ops tools such as Git Hub.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

• Proven experience working with multiple IT services (applications, data, infrastructure, service desk, project).
• Ability to effectively deliver complex technical solutions that meet business needs and follow MNIT standards.
• Ability to effectively work with multiple IT services (apps, data, infra, service desk).
• Ability to effectively serve as a technical liaison between business, IT, and third-party vendors/contractors.
• Ability to effectively work directly with customers to identify, define, validate and prioritize user needs and requirements.

• Experience supporting or developing full-stack applications that include front-end components, back-end services, databases, and system integrations.
• Ability to develop solutions using Power Platform technologies such as Power Apps, Power Automate and Power BI.

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address…