Solutions Architect - Marketo

Overview

Intelliswift - An LTTS Company provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$90.00/hr - $90.00/hr

Job Title: Marketo Customer Success Architect

Location: Open to remote candidates in PST to EST time zones.

Duration: 1 month, potential to extend further

Contract Type: W2 only

Pay Rate: $90.00/Hour

• DX Solution Customer Success is seeking a technical expert in Marketo Engage to join our Customer Success Architect team. Work on highly visible customer engagements across industries and verticals and grow with a robust system of support and enablement.

• Work with customers at varying stages of solution maturity to solve targeted customer issues identified by the Solution CSM
• Effectively assess a customer’s technical challenges, devise optimal solutions, and present them to the customer
• Proactively maintain the highest level of technical expertise by staying current with new Marketo releases and functionality
• Be a recognized expert in Marketo Engage and Marketo Measure
• Leverage hands-on technical and product skills, as well as digital marketing business acumen, to solve customers’ technical obstacles
• Build trusted advisor relationships with our customers, CSMs, and product teams
• Lead multiple customer engagements simultaneously
• Take leadership during project discovery and delivery, while collaborating with the CSM
• Foster teamwork among CSAs and cross functional teams
• Participate within the Adobe technical community to develop and share best practices and processes

• 3+ Years of Consulting Experience with Marketo Engage
• Deep understanding of Adobe Experience Platform
• Experience implementing both Marketo Engage and Marketo Measure
• Adobe Marketo Engage Business Practitioner Expert Certification
• Experience developing customer-facing thought leadership assets that address common customer technical issues
• A deep understanding of the content supply chain and personalization at scale
• Good presentation and interpersonal skills both verbal and written in English
• Able to articulate business solutions to both technical and non-technical audiences
• Adapt to and work effectively with a variety of clients and in challenging situations, establishing credibility and trust quickly
• Highly motivated and self-directed with the ability to manage multiple customers and/or engagements
• Solid team player with strong ability to collaborate and provide effective feedback with colleagues

• Mid-Senior level

• Contract

• Information Technology, Consulting, and General Business

• Software Development, IT Services and IT Consulting, and Technology, Information and Media