Workplace Support Specialist - Management Analyst ; TUNC

Overview

Working Title: Workplace Support Specialist
Job Class: Management Analyst 1
Agency: Administration Dept

• Job
• Location:
  
  St. Paul
• Telework Eligible:
  Yes - one (1) day per week from home
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Limited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 06/03/2026
• Closing Date: 06/23/2026
• Division/Unit:
  Operational Excellence
• Work Shift/
  
  Work Hours:
  
  Day Shift
• Days of Work:
  Monday - Friday
• Travel Required:
  
  No
• Salary Range: $23.98 - $34.69 / hourly; $50,070 - $72,432 / annually
• Classified Status:
  Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• End Date:
  Up to two (2) years
• FLSA Status:
  Non-exempt

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is being filled as a temporary (limited, unclassified) position for up to two (2) years. The appointment may be extended based on available funding and business needs, not to exceed three (3) years.

• Provide support to Admin divisions by supporting hybrid-capable conference rooms, delivering end-to-end support for hybrid and virtual meetings, and ensuring workstations and related equipment remain functional and properly maintained.
• Coordinate ongoing troubleshooting, maintenance, training, and supporting resources of all Admin conference rooms with hybrid meeting technology.
• Provide end-to-end support for hybrid and virtual meetings, ensuring seamless execution, high-quality participant experience, and effective collaboration for in-room and remote participants.
• Support workstation equipment, ensuring work spaces are functional, with timely resolution of user issues and maintenance of inventory of workstation assets.
• Provide administrative and operational support for workplace initiatives and related special projects.
• Other duties as assigned.

This position will be part of Admin's Office of Operational Excellence (OpEx). OpEx's mission is to develop an innovative, engaged, and inclusive workplace by setting up teams to be team-centric, results driven, and resilient. The position will be critical in achieving OpEx's mission by supporting workplace operations, leading special projects, and contributing to continuous improvement efforts that enhance the overall workplace experience.

Minimum Qualifications

• One (1) year of experience with and including troubleshooting information technology, conference rooms, audiovisual equipment, workstation setup, meeting logistics, or related.
• Basic technical knowledge to support hybrid conference room and meeting/collaboration technology.
• Proficiency in the use of common Microsoft Office tools:
  Word, Excel, PowerPoint, SharePoint, and Teams.
• Communication skills to communicate technical information to non-technical audiences.
• Customer service and human relations skills to effectively work with and assist team members at all levels of the organization with relevant business needs.
• Organization and time management skills to prioritize multiple requests.

• Ability to design basic visuals or communication materials (e.g., slides, summaries, diagrams, checklists, templates, job aids, quick reference sheets, etc.) to support engagement activities and procedural rollouts.
• Ability to design and provide training on topics related to technical information to non-technical audiences.
• Technical writing experience to create business manuals, templates, memos, and other technical-related documents.
• Creative and innovative solutions, recommendations, and approaches in a constantly changing world of technological advancements.
• Ability to deal with ambiguity as problems encountered may not have any existing and/or clearly defined solutions or precedence.
• Champion change by continuously seeking and examining best practices.
• Interpersonal and human relations skills to develop and cultivate a strong team environment.

Successful applicants must pass a criminal background check through American Data Bank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices.

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Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages…