Deployment Technician

Job Duties

• Replacing Mac, iPhone, and iPad issues at various sites across the Twin Cities Metro area
• Installing and configuring software, including reinstalling licensed applications on replacement devices
• Enrolling phones in JAMF MDM and assisting with syncing issues
• Helping customers back up data to the cloud and sync it back to replacement devices
• Supporting Windows 10 to Windows 11 migrations using SCCM and Autopatch as needed
• Troubleshooting login issues, driver problems, and peripheral malfunctions with tools such as Dell Command Update, Windows Update, and manual driver installs
• Assisting customers in navigating the basics of new devices, whether Apple or Windows based, according to current OS
• Updating asset records in Service Now and retiring old equipment from systems
• Following documented processes and suggesting improvements where appropriate
• Supporting operational and capital project rollouts and refresh efforts across all locations
• Installing large format displays, headless computer systems, or automation systems in airline or passenger‑facing environments
• Partnering with IT, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for operating or capital efforts
• Other duties as required by the Supervisor, Project Leader, or Client Services Analyst

• Customer Focus – Building strong relationships and delivering customer‑centric solutions
• Action Oriented – Taking on new opportunities and tough challenges with urgency and enthusiasm
• Optimizes Work Processes – Identifying effective and efficient processes for continuous improvement
• Ensures Accountability – Holding self and others accountable to meet commitments
• Collaborates – Building partnerships and working collaboratively to meet shared objectives
• Values Differences – Recognizing the value of diverse perspectives and cultures
• Communicates Effectively – Delivering clear multi‑mode communications tailored to different audiences
• Courage – Addressing difficult issues and speaking truthfully
• Instills Trust – Gaining confidence through honesty, integrity, and authenticity
• Situational Adaptability – Adjusting approach in real time to match shifting demands
• Self‑Development – Actively seeking growth through formal and informal development channels

• Experience with Windows 11 migration or refresh projects
• Familiarity with Bright Sign, media players, or headless computer upgrades
• Exposure to airport systems or regulated environments
• Knowledge of Power BI or Power Point
• Recent graduates or former interns looking to grow in an enterprise IT environment are encouraged to apply
• Technical skills: JAMF, Apple iOS, Windows 10, Windows 11, Service Now, SCCM, Autopatch, Power BI, PowerPoint, Bright Sign

Experience Level
:
Entry Level

Job Type & Location
:
Contract position based in Saint Paul, MN (fully onsite)

Pay
: $20.00 – $25.00 per hour (temporary role)

Benefits are subject to change and may depend on classification and length of employment. Eligibility for temporary benefits may include medical, dental, vision, critical illness, accident, hospital, 401(k), life insurance, short‑ and long‑term disability, HSA, transportation, employee assistance, and vacation or sick leave.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other protected characteristic.