QA Analyst

Hello, we’re Augeo, a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across many industries and verticals. We serve hundreds of clients, including 65 Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators, and innovators.

At Augeo, we’re passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard, and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.

This role will play a pivotal part in ensuring the quality of Augeo’s SaaS workplace engagement platform. An Augeo QA Analyst is responsible for testing changes to the platform to minimize the number of defects that get into production and partnering with others to perform acceptance, regression, and smoke testing. You will be helping to write test cases and test fixtures, perform test runs, and guiding automation engineers on the correct way to automate regression and smoke tests.

You will also be expected to leverage AI tools to enhance testing efficiency, using AI‑assisted test case generation, defect analysis, and intelligent test prioritization to maximize coverage. Additionally, you will be acting as the gatekeeper for changes and a decision maker on what will be getting into our customers’ hands on each release. You will be required to work within our change and test management tools and collaborate with Augeo’s application and data development teams, as well as “the business”.

An innovator who brings ideas to the table, works hard, tells your story, and builds new tech - someone who is a genuine collaborator who contributes to the team and helps accomplish amazing things in a high‑energy and dynamic environment.

• Manage quality across all application tiers: back‑end, business, and front‑end
• Support existing applications by reproducing reported defects
• Participate in design and code reviews and ensure adherence to best practices
• Communicate continuously with business stakeholders, developers, and QA
• Embrace Augeo’s CORE values - Collaborative, Objective, Responsive, and Earnest in all areas
• Leverage AI‑powered tools to assist with test case creation, defect pattern analysis, and regression test prioritization

• Strong written and verbal communication skills, including technical writing skills
• Fundamental analytical, conceptual thinking, and problem‑solving abilities
• Forward thinking on ways to improve product‑related challenges with an eye toward delivering value to the end user
• Experience prioritizing initiatives based on internal and client business needs

• Ability to come up with methods to find defects – entering negative numbers and emojis when testing numeric user input, for example
• Diverse skills, including novice data querying skills such as SQL, JMeter, and Selenium familiarity, to support QA automation initiatives
• Familiarity with AI coding assistants (Git Hub Copilot, Cursor, Claude Code, or similar tools) is a plus
• Familiarity with front‑end technologies such as HTML and CSS, JavaScript, JQuery, and AJAX

• Two‑year or four‑year college degree from a regionally accredited college or university preferred
• Experience with iterative test planning and execution
• Experience with large‑scale performance testing and tools
• Experience in a SOC 2 Type II certified environment

This position operates in a professional office environment and routinely uses standard office equipment such as laptop computers and smartphones.

The physical demands described here are representative of those that must be met by an employee to successfully perform the…