Delivery Manager in Saint Paul, Minnesota

Delivery Manager

Job Summary:

The Delivery Manager is a disciplined agile delivery practitioner accountable for initiative-level outcomes. Reporting to the VP, Delivery Management (or Director, Delivery Operations), this role leads cross-functional delivery teams on Tier-2 programs or Tier-1 work streams, owns Disciplined Agile Delivery processes for assigned teams, and contributes delivery patterns and coaching to the broader organization. You resolve ambiguity, drive trade-off decisions, and deliver measurable value through flow - not through process compliance.

Essential Duties & Responsibilities:

A disciplined agile delivery practitioner accountable to:

• Lead cross-functional delivery teams on initiatives with meaningful business and technology impact - navigating complexity and resolving trade-offs independently.
• Own Disciplined Agile Deliver processes and practices for assigned delivery teams; tailor approaches to fit the initiative context.
• Contribute delivery patterns, lessons learned, and coaching to the Community of Practice (CoP), mentor Associate Delivery Managers.

Initiative Delivery - 60%

• Own end-to-end delivery of Tier-2 programs or Tier-1 work streams; align delivery outcomes to initiative OKRs and value realization.
• Establish and maintain integrated delivery plans using Discipline Agile methods; define milestones, dependencies, and decision points appropriate to initiative scale.
• Coordinate stakeholder interactions and ceremonies across business, technology, and operations (planning, reviews/demos, and retrospectives).
• Develop and maintain delivery dashboards and information radiators; track flow metrics (throughput, cycle time, lead time, WIP flow efficiency, predictability) and use them to drive decisions.
• Manage risks to value and quality; build contingency into plans; escalate with options, recommendations, and a clear point of view.
• Apply SDLC/PDLC controls and Change Management practices; ensure compliance with risk and security standards.

Stakeholder Communication - 15%

• Prepare and present delivery status to Director and VP-level audiences; translate delivery health into business-relevant insights.
• Draft escalation documents that frame situation, complication, options, and recommendations; surface trade-offs to secure timely decisions.
• Support senior delivery leaders in executive-level communication as needed; develop comfort and credibility at higher stakeholder altitudes.

Delivery Excellence & Community of Practice - 25%

• Identify and implement agile process improvements for stable delivery; drive continuous improvement with measurable outcomes rather than ceremony compliance.
• Apply lean thinking to remove waste and bottlenecks; facilitate continuous delivery over batch planning; coach teams toward smaller batch sizes and faster feedback loops.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.