Systems & Network Administrator - Level 2

About the Organization Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm's automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations.

Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry's most complex operational challenges.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Title: Systems & Network Administrator – Level 2

Location: St. Paul (On-Site)

Hours: 7:30 AM - 4:00 PM

Payrate: $28/hour

We are looking for a skilled and adaptable IT professional to manage and support our small business IT infrastructure. This role blends server and network administration with hands‑on desktop support. You will ensure the stability, security, and efficiency of our systems, troubleshoot technical issues, and deliver reliable assistance to end‑users. This position is ideal for someone who thrives in a dynamic environment and enjoys handling diverse responsibilities.

• Administer and monitor Windows and Linux servers, including setup, patching, and backups.
• Manage Active Directory, user accounts, and permissions.
• Configure and troubleshoot network devices (routers, switches, firewalls).
• Maintain secure and reliable internet connectivity; implement VPN and firewall rules.
• Provide support for desktops, laptops, printers, and mobile devices.
• Resolve escalated technical issues promptly and effectively.
• Install and update software, antivirus, and security patches.
• Assist with employee onboarding/offboarding (hardware setup, account creation).
• Monitor system performance and proactively address potential issues.
• Maintain accurate documentation for configurations and procedures.
• Support cloud services (Microsoft 365) and basic VoIP systems.
• Coordinate with vendors for hardware/software procurement and repairs.

Required Skills &

Qualifications:

• Experience:
  
  2–4 years in IT support with exposure to servers and networking.
• Windows Server fundamentals, Active Directory, DNS/DHCP.
• Networking basics (TCP/IP, VPN, firewall configuration).
• Desktop OS (Windows/macOS) and common business applications.
• Certifications (Preferred):
  CompTIA Network+, Microsoft MTA/MCSA, or equivalent.
• Strong troubleshooting, problem‑solving, and communication skills.
• Ability to prioritize tasks and work independently in a fast‑paced environment.

This position is currently accepting applications.