Senior AI Designer

Senior AI Experience Designer

Req number:

R8006

Employment type:

Full time

Worksite flexibility:

Remote

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Senior AI Experience Designer ready to take us to the next level! If you have experience designing and delivering human-centered AI interaction experiences, including prompts, workflows, feedback loops, and AI‑enabled tools, and you’re looking for your next career move, apply now.

We are looking for a Senior AI Experience Designer to design and deliver human-centered AI interaction experiences, including prompts, workflows, feedback loops, and AI‑enabled tools. This position will be full-time and remote
.

• Design the interaction layer for AI systems, including prompts, workflows, feedback loops, escalation paths, and human override mechanisms
• Own end‑user experience design for agentic AI systems, copilot tools, and AI‑augmented workflows from concept through deployment
• Translate AI architecture into intuitive and trusted user experiences that drive adoption across business users
• Collaborate with Applied AI Architects and cross‑functional teams to align AI solutions to real‑world workflows and user needs
• Facilitate workshops and working sessions with stakeholders to gather requirements, validate use cases, and test interaction models
• Design onboarding experiences and adoption pathways to support AI enablement across the organization
• Develop prompt frameworks and contribute to prompt engineering standards and best practices
• Create user‑facing materials, including playbooks, guides, and workflow documentation
• Monitor adoption signals, gather feedback, and continuously improve AI experiences
• Produce design artifacts such as wireframes, journey maps, workflow diagrams, and interaction flows while ensuring alignment with governance and compliance requirements

• 8+ years of experience in UX design, product design, service design, or a related human-centered discipline
• Experience designing AI powered or AI augmented products and workflows
• Hands‑on experience with prompt engineering for large language models in real‑world environments
• Strong systems thinking with the ability to design multi‑step AI workflows and human‑AI interaction models
• Experience driving adoption and behavior change, not just usability
• Strong facilitation and stakeholder engagement skills across technical and business audiences
• Proficiency with design tools such as Figma, Miro, or similar platforms
• Ability to produce clear and actionable design artifacts in fast‑moving environments
• Experience designing accessible solutions aligned to WCAG standards
• Bachelor’s degree in a related field or equivalent combination of education and experience

• Experience designing AI solutions within enterprise environments
• Familiarity with agentic AI systems and human‑in‑the‑loop interaction models
• Experience using tools such as ChatGPT, Microsoft Copilot, or similar in a professional setting
• Background in change management, organizational design, or learning experience design
• Familiarity with public sector or regulated environments, including FedRAMP or NIST
• Experience building scalable design systems, prompt libraries, or reusable interaction patterns
• Experience working in consulting or professional services delivery models

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer…