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Escalation & Process Improvement Lead

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Process Improvement & Automation Lead in Saint Paul, Minnesota. This role is crucial for managing the escalation and service-recovery processes, ensuring that complex issues are resolved efficiently. The position requires 4–6 years of IT experience, including supervisory duties. Strong analytical and communication skills are essential. Compensation ranges from $79,400 to $135,000, reflecting various factors such as skills and experience.
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