Microsoft 365 Low Code Solutions Specialist

Microsoft 365 Low Code Solutions Specialist – ITS3

As a Microsoft 365 Low Code Solutions Specialist with MNIT and DEED, you will design and deliver user‑focused digital solutions that help Minnesotans access the employment and economic opportunities that improve lives. In this role, you will build and support SharePoint Online, Power Automate, and Power Apps solutions that streamline agency workflows, enhance collaboration, and modernize how DEED serves its mission of workforce and community development.

You will work closely with business users, subject matter experts, and technical partners to transform complex needs into intuitive, accessible, and well‑governed Microsoft 365 experiences. As the “Tech Owner” for the M365 environment within your supported agencies, you will lead solution design, guide users on best practices, and strengthen adoption of modern tools across DEED and its partner organizations.

If you enjoy solving problems, empowering users, and delivering technology that makes a real difference for communities and small businesses across Minnesota, this role offers autonomy, visibility, and mission‑driven impact.

Minimum Qualifications

• At least 3 years of IT‑related experience designing, developing, and supporting Microsoft 365 low‑code solutions.
• Experience includes SharePoint Online – content management, permission management, list and library metadata, and best practices.
• Experience includes creation and maintenance of Power Automate flows to support business processes.
• Experience includes Microsoft Forms and customized SharePoint list forms.
• Experience includes troubleshooting Microsoft 365 services (SharePoint, Teams, One Drive, Power Platform, etc.), diagnosing workflow failures and configuration issues.
• Experience includes creating documentation such as functional designs, testing notes, user guides, and solution support materials.
• Demonstrated clear, effective communication that facilitates mutual understanding.
• Customer‑focused approach grounded in active listening, empathy, and solution‑oriented problem‑solving.
• Education equivalency: master’s degree for 18 months, bachelor’s for 12 months, associate’s for 6 months.

Strongly Preferred Qualifications

• Ability to translate complex business requirements into intuitive, accessible low‑code Microsoft 365 solutions aligned with governance and security standards.
• Experience leading or mentoring others in solution design, troubleshooting, or adoption of Microsoft 365 tools, demonstrating strong communication and collaboration skills.

Preferred Qualifications

• Experience designing and supporting SharePoint Online site structures, lists/libraries, metadata, and content lifecycle best practices.
• Skill in developing Power Automate workflows for business processes, including troubleshooting and optimizing flow performance.
• Experience creating or customizing Power Apps or SharePoint list forms to improve user experience and data accuracy.
• Strong documentation skills: writing functional designs, test plans, user guides, and support materials.
• Experience providing end‑user training, technical guidance, or consultative support on Microsoft 365 tools (SharePoint, Teams, One Drive, Power Platform).

Additional Requirements

• Must pass all legally required background and verification checks: SEMA4 Records Check (current and past state employees), Criminal History Check, Reference Check, Social‑Security and Address Verification, and any other required checks.
• Applicants must be legally authorized to work in the United States.

• Paid vacation and sick leave
• 12 paid holidays each year
• Low‑cost medical, dental, vision, and prescription drug plans (including fertility care, IVF, diabetes care; dental and orthodontic care for adults and children)
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan after at least three years of service
• Employer‑paid life insurance
• Short‑term and long‑term disability insurance
• Tax‑free expense accounts for health, dental, and dependent care
• Resources to support physical, emotional, social, and financial well‑being

• Training, classes, and professional…