Technical Content Specialist

Overview

Duration: 24 months Contract with possibilities of extension

Location: St. Paul, MN 55114 onsite

Work Hours: 1st shift position – 8 am to 4:30 pm – Minimal overtime

Required Skills/Experiences:

• Strong technical writing and content development skills.
• Ability to translate complex technical concepts into clear, user-friendly documentation.
• Writing technical specifications, user guides, and manuals for the Drones.
• Prepare videos or clips on the products
• Strong collaboration skills with cross-functional teams, including product, engineering, support, and marketing.
• Project management skills with the ability to manage multiple priorities and deadlines.
• 3+ years of experience in technical writing, technical documentation, content development, or customer education.
• Experience creating user guides, training materials, knowledge base articles, FAQs, and troubleshooting documentation.
• Proven ability to maintain accurate documentation in a fast-paced product development environment.
• Experience in precision agriculture, drones, remote sensing, geospatial technology, or ag-tech.
• Experience supporting product launches and feature releases.
• Knowledge of customer support processes, onboarding programs, and self-service support strategies.
• Experience developing video tutorials, e-learning content, or multimedia training resources.

Additional context not provided in the original description has been omitted to maintain a focused job listing. This content preserves responsibilities and qualifications related to technical writing and documentation for drone-related products.