Academic Scheduling Analyst

Job Information

Job

Location:

Twin Cities

Job Family:
Information Technology

Full/Part Time:
Full-Time

Regular/Temporary:
Regular

Job Code: 9702BS

Employee Class:
Acad Prof and Admin

Serve as an analyst and business lead for system-wide enterprise level academic/event scheduling system. Provide software analysis, development and maintenance support for the 25

Live system in the Office of Classroom Management. Support user interface for 25

Live. Work to identify security and access needs of end users. Execute and/or formulates new queries for data extraction from Scheduling database, People Soft, and/or Data Warehouse to support OCM annual reporting to include utilization reports and summaries. Provide backup for 25

Live System Administrator.

The University of Minnesota is committed to fostering local talent through employment opportunities. While this position utilizes a hybrid work modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border OR otherwise open to relocation.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

• Conduct system wide academic scheduling optimizations and final exam batch scheduling: gather and analyze user requirements; review user requests; provide recommendations with appropriate technical solutions to meet business requirements; conduct optimizations.
• Lead work-flow for schedule of classes production: maintain in-depth knowledge of all People Soft Schedule of Classes and 25
  
  Live business processes, and provide technical guidance to less experienced staff. Lead production calendar driven processes.
• Ensure documentation of related business processes and requirements.
• Communicate with users, departments, and campuses to keep them updated.
• Provide updates and perform presentations at user informational sessions and user group conferences.

• Maintain 25
  
  Live database for data integrity.
• Perform data-security development, maintenance, and improvement for all user roles and profiles in 25
  
  Live.
• Maintain security, customizations and documentation for users system-wide including, but not limited to: public facing scheduling calendars, roles, forms, pricing formulas, etc.
• Work with 25
  
  Live System Administrator, vendors, and users to develop and test 25
  
  Live upgrades and bundles: provide quality control through appropriate testing, create test conditions, performs testing, reports defects, etc.
• Function as application expert (second tier support) for help-line staff system-wide.
• Represent user perspective on design and interface changes to the system.
• Work closely with the Scheduling team to share understanding.
• Provide backup for the 25
  
  Live system administrator as needed.
• Work with management to communicate, share concerns, and software impacts.

• Organize and maintains security for delivered and customized reports for end users.
• Use established processes and procedures to extract data and prepare Space Utilization reports at the end of each semester for publication on OCM website.
• Prepare and run ad hoc queries and reports as requested utilizing People Soft Query, Data Warehouse, 25
  
  Live, etc.
• Evaluate the ongoing development of UM Analytics and any other innovative tools to assess their benefits to OCM with an eye for replacing current reporting methods.
• Demonstrate good judgment, sound decision-making, and professional expertise in support of OCM's reporting objectives.

• Gain and maintain knowledge of tools used to support enterprise systems (i.e., SQL, People Tools, workflow, and web tools).
• Collaborate with University community on scheduling and software needs, including study space application.
• Represent OCM on related committees and task forces.
• Work effectively with other ASR staff.
• Perform individual development planning.
• Other duties as assigned.

• At least three years experience with scheduling software systems.
• Previous experience working in a business or analyst capacity supporting education data and reporting utilizing one or many of the following tools:
  People Soft Query Manager, UM Analytics, UM Reports / Reporting Center, Data Warehouse.
• Experience working with University data and tools.
• Significant experience with SQL and Crystal Reports.
• Experience/training in higher education, Enterprise Scheduling Systems, and People Soft.
• Direct experience with academic scheduling and related business practices.
• Knowledge of principles and techniques of training.
• Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.
• Ability to sufficiently understand and analyze data to recognize data anomalies and problems and suggest corrective actions.

• BA/BS degree required, plus
• o Two years of…