Lead Business Process Analyst

Job Description

Ecolabis provides an exciting opportunity to join our Ecolab Digital team as a Lead Business Process Analyst. This role will focus on digital platforms to enable and support our Global Water Sales & Service organization. In this agile environment, the Lead Business Process Analyst will work closely with business stakeholders and development teams to gather requirements, help determine innovative solutions, and perform configuration, data management, and test script execution for platforms including, but not limited to, Microsoft Dynamics 365, Power Platform, and Power BI.

• The opportunity to tackle some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization dedicated to inclusion, engaging diverse people, perspectives, and ideas to achieve our best.

• Partner with global teams and business partners to provide innovative and creative solutions to enable business requirements.
• Gather and document functional requirements from business stakeholders and convert them to technical requirements for the development team.
• Manage and communicate across multiple levels of business.
• Participate in prioritization and scope for release management.
• Lead the analysis of business processes for Global Water business units.
• Ensure business alignment between Global Water businesses on the suite of Power Apps leveraged by Ecolab Sales teams.
• Build Canvas Apps and troubleshoot issues within them.
• Perform basic CRM configuration and create Power Automate flows within the Power Platform space.
• Implement packaged software solutions.
• Act as Scrum Master, as needed, on prioritized business efforts.
• Assist and/or lead coordination of testing cycles.
• Perform data analysis and design within CRM, Azure Data Factory, and external integrations.
• Manage users, roles, profiles, groups, sharing rules, and other setup options.
• Collaborate with developers to determine options to meet business requirements.
• Troubleshoot and resolve issues in a timely manner related to the production environment.

• Bachelor’s Degree.
• 8 years of professional work experience.
• 5 years of experience with requirements management supporting sales and marketing organizations.
• 3 years of experience with Dynamics 365 (Sales, Field Service, Marketing modules and Microsoft Power Platform).
• 3 years of hands‑on experience with Power Apps (focus on canvas apps) and connectors used in Power Apps.
• 2 years of experience with Agile Methodology.
• No immigration sponsorship available for this position.

• Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions.
• Good understanding of basic CRM foundations, system integration—including data cleansing, loading, and integrations.
• Understanding of the strategic and commercial drivers for Power Apps among other Power Platform capabilities.
• Experience working with multi‑device strategies for Canvas apps.
• Experience working with Microsoft Co‑Pilot and building Agents.
• Experience in CRM tool configuration, flows, and user security management.
• Experience managing relationships with third‑party vendors and teams.
• Delivery experience with global, multi‑lingual systems and development teams that span multiple time zones.
• Ability to manage core responsibilities independently or with limited oversight.
• Excellent verbal and written communication skills.
• Excellent organization skills.
• Ability to maintain critical thinking while balancing multiple tasks.
• Experience working on multiple projects and meeting project objectives in a timely manner.
• Proven facilitation and negotiation skills with a diverse community—including business representatives, Microsoft, and technology counterparts—to effectively drive projects to closure.
• Proven ability to learn new skills and technologies, and passion for conveying knowledge.

The base salary range for this position is $ - $. This position is…