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Major Incident Management Lead
Job in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Business Continuity
Job Description & How to Apply Below
Jobtailor is seeking an experienced Incident Manager to own the end-to-end governance of incident and major incident management. The role requires partnership with on-call leaders to coordinate cross-functional restoration efforts and deliver timely, executive-level updates in 24/7 environments.
You will design runbooks, define escalation models, and develop data-driven insights from Service Now to drive improvements in service reliability and risk reduction across technology and business
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