ServiceNow FSO Tech Lead
Listed on 2026-08-05
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IT/Tech
IT Consultant, IT Business Analyst, IT Specialist
Service Now CSM/FSO Consultant
Configuration and enhancements on the Service Now ITSM, CSM or FSO platform
Configure Service Now CSM or FSO Modules workflows applications scripts and integrations
Document technical design development processes and solution configurations
Identify opportunities to optimize performance and improve scalability
Develop Service Now CSM or FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc
Build multiple CSM or FSO related features including advanced work assignment enablement configurations around reports dashboards etc
Document CSM or FSO development configuration and technical details prepare training material
Lead customer discussions demos and participate in customers engineer's configuration reviews
Conduct workshops on development showcase and show and tell of developed product
Certified System Administrator
CIS CSM
FSO Certified
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