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Senior IT Help Desk & Systems Lead
Job in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-09-09
Listing for:
Innovize & Xcel Scientific
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Innovize & Xcel Scientific in Saint Paul, MN is seeking a Senior Help Desk Administrator to provide advanced technical support for end users, systems, applications, and infrastructure. This role serves as escalation point for complex issues and mentors junior staff.
Responsibilities include Tier 2/3 support, AD/M365, Windows, ERP and Salesforce support, asset management, and leveraging AI tools to improve desk operations; the role requires strong customer service and proactive problem-solving.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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