IT Office Operations Analyst - MA

Position: IT Office Operations Analyst - MA1
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* Working Title:

IT Office Operations Analyst*
* ** Job Class:
Management Analyst 1*
* ** Agency:
Minnesota IT Services*
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** Job ** : 96896

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** Location** :
St. Paul

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** Telework Eligible** :
Yes,  LI-Hybrid

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** Full/Part Time** :
Full-Time

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** Regular/Temporary** :
Unlimited

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** Who May Apply** :
Open to all qualified job seekers

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** Date Posted** : 09/12/2026

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** Closing Date** : 09/28/2026

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** Hiring Agency/Seniority Unit** :
Minnesota IT Services

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** Division/Unit** :
Department of Human Services (DHS)

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** Work Shift/Work Hours** :
Day Shift

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** Days of Work** :
Monday - Friday

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** Travel Required** :
No

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** Salary Range:**  $24.40 - $35.30 / hourly; $50,947 - $73,706 / annually

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** Classified Status** :
Classified

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** Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

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** FLSA Status** :
Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services ()  (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota's largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

As an Office Operations Analyst with Minnesota IT Services (MNIT), partnering with the Department of Human Services (DHS), you play a central role in ensuring smooth, efficient, and well-coordinated office and administrative operations. This position blends administrative support, business analysis, operational coordination, and project management to meet complex organizational needs and advance MNIT and DHS strategic goals.

You will streamline office workflows, support division-wide initiatives, and drive continuous improvements in processes, documentation, and operational efficiency. While the role interfaces with IT services, the primary focus is on optimizing administrative processes, managing office resources and equipment, overseeing procurement and invoices, coordinating travel and supply needs, and maintaining records and shared content across teams.

The position requires strong organizational skills, clear and accessible communication, and the ability to collaborate effectively with both technical and non-technical stakeholders. You will support the Chief Business Technology Directors, managers, supervisors, and staff across multiple divisions, providing executive-level operational insight, guidance, and administrative assistance.

In addition, you will represent MNIT at DHS on delegated activities, contribute to departmental policy and process implementation, and ensure accurate documentation, budget coordination, and support for multiple financial and administrative functions. The role also includes responsibility for virtual collaboration through Microsoft Teams, maintaining shared sites, and facilitating effective communication channels.

This position requires an employee to work onsite at 540 Cedar…