Business Analyst

Job Title

Required skills:

• Experience with large, complex SaaS vendor implementations
• Experience with large transit initiatives
• Experience with large transformation initiatives
• Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
• IIBA Certification
• Experience creating and maintaining dashboards in Power BI to support reporting and analytics.
• Experience with Miro, Mural, Microsoft Whiteboard, and other collaboration tools.
• Experience working in waterfall, agile, and hybrid delivery environments.
• Strong knowledge of enterprise systems (e.g., HRIS, People Soft Financials, or equivalent).
• Understanding of interdepartmental processes such as budgeting, procurement, HR, and finance.
• Proficiency in business process improvement, workflow optimization, and change management.
• Experience working in Agile environments and supporting Product Owner responsibilities.
• Advanced analytical skills, including process mapping, data analysis, and metrics reporting.
• Strong technical skills, including proficiency in MS Excel (pivot tables, charts), Word, PowerPoint, Access, and database management.
• Experience with SQL queries or similar reporting tools preferred.
• Ability to develop and deliver clear documentation, training, and presentations.
• Excellent interpersonal and communication skills, with the ability to collaborate across all organizational levels.
• Strong problem-solving, negotiation, and decision-making abilities in complex, ambiguous situations.
• Ability to foster teamwork and promote an inclusive, respectful workplace culture.