Process Improvement Coordinator and Systems Administrator - Management Analyst

Position: Process Improvement Coordinator and Systems Administrator - Management Analyst 2
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* Working Title:

Process Improvement Coordinator and Systems Administrator*
* ** Job Class:
Management Analyst 2*
* ** Agency:
Human Rights Dept*
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** Job ** : 96971

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** Location** :
St. Paul

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** Telework Eligible** :
Yes

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** Full/Part Time** :
Full-Time

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** Regular/Temporary** :
Unlimited

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** Who May Apply** :
Open to all qualified job seekers

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** Date Posted** : 09/16/2026

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** Closing Date** : 09/29/2026

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** Hiring Agency/Seniority Unit** :
Human Rights Dept / Human Rights-MAPE

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** Division/Unit** :
Payroll Processing Unit / Process Improvement Dept

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** Work Shift/Work Hours** :
Day Shift

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** Days of Work** :
Monday - Friday

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** Travel Required** :
No

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** Salary Range:**  $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually

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** Classified Status** :
Classified

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** Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

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** FLSA Status** :
Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Process Improvement Coordinator and Systems Administrator will play an essential role in integrating continuous organizational improvement for the agency by evaluating program processes, designing or improving processes, and aligning program processes with the agency's strategic goals and objectives.

This position will work closely with agency leaders, staff, and external stakeholders to identify opportunities where processes and procedures can be improved or developed. This role will make recommendations on which projects to prioritize, define project requirements, and collaborate with staff to implement these processes and projects. This includes documenting existing processes, outlining requirements for projects, tracking tasks, creating manuals and documentation about process change, and training staff on the tools and changes.

This position should approach its work with a curious, inquisitive mindset and builds collaborative relationships to ensure process improvements are effective.

This role will also play a key role in achieving the transformational goals of the Minnesota Department of Human Rights (MDHR) by providing operational and technical support for MDHR's case management system, OnBase. This includes identifying opportunities for database improvements, executing database solutions, investigating requests or database issues, clearly communicating more complicated technical solutions to the OnBase developers, and generating database reports for agency leadership.

To promote a culture of flexibility, we offer staff a hybrid work environment with a mix of weekly in office and telework days that vary by team, position, and business needs.  This position is eligible for a hybrid telework arrangement. With a telework arrangement, onsite attendance will be required for team meetings or as requested by management to meet business needs.

Completion of a telework agreement will be required. Please review the Telework Policy ()  for details.

** Minimum Qualifications*
* ** To be considered applicants must include a cover letter describing their knowledge of and approach to project management and interest in working for the Department of Human Rights.*
* + One (1) year of experience conducting project management or process improvement activities which must include gathering requirements, initiating, planning, executing and closing a project or process improvement effort.

+ One (1) year of experience as a System Administrator or in a similar role responsible for the upkeep, configuration, and reliable operation of a database management system.

+ Experience creating and updating training documents, process manuals, instructional guides, and visualizations that simplify information for audiences with varying degrees or knowledge or awareness.

+ Strong analytical skills sufficient to detect patterns and trends, identify problems, and formulate process improvement projects with an awareness on end user results.

+ Interpersonal communication skills that…