Maintenance Supervisor - West Side Flats

Maintenance Supervisor - West Side Flats

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled maintenance talent who strive to solve, repair, and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

This position supports West Side Flats, a 178-unit market-rate and affordable housing community in St. Paul, MN.

• The schedule for this role will be Monday - Friday; 8 AM - 4:30 PM
• Some evening and weekend on-call rotations are required. Ask about our new on-call incentive program!

• Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting, and landscaping.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Prepares and turns vacated apartment units within a 24-hour period (five days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed, and repairs done in a timely and impeccable manner.
• Assists in scheduling and completing preventive maintenance for buildings and building equipment.
• Hands‑on work of all building repairs, preventive maintenance, and general upkeep of the facility with special attention to more involved operations or projects.
• Diagnoses problems, replaces or repairs parts, tests and makes adjustments.
• Uses a variety of hand and power tools, electric meters, and material‑handling equipment in performing duties.
• Walks property at regular intervals to ensure resident/tenant property rules are followed and that the property is clean, orderly, and in good maintenance condition.
• Works on the last day and first day of each month until responsibilities are completed; some overtime may be required. Evening and weekend on‑call rotations as required.
• Responsible for purchasing supplies by maintaining stock and being the main point of contact for outside vendors and taking bids for special projects or extensive maintenance.
• Maintains customer service and excellent relations with residents, tenants, vendors, and other internal or external organizations.
• Works as a team player and interacts with all internal and external customers in a friendly and efficient manner.
• Keeps management informed at all times about property conditions, resident/tenant complaints, and suggestions for improvement of property performance.
• Regularly coordinates unit inspections in partnership with management.
• Reviews turnover schedule regularly with management team.
• Reports resident/tenant lease and policy violations to management.
• Other tasks and duties as assigned based on business need; evening and weekend on‑call rotations required.
• Produces required volume of work by planning, organizing, and prioritizing work duties.
• Works designated schedule and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies and procedures.
• Maintains a clean and safe work environment and follows all safety and emergency procedures.
• Attends all required meetings and training sessions, including travel to corporate headquarters as needed.
• Assists in maintaining sufficient maintenance supply stock.
• Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.
• Obtains approvals for expenditures and maintains budgets.
• Maintains exterior grounds and interior common areas in quality, presentable condition.

• As applicable, supervises, coaches, directs, trains, and evaluates staff; prepares and conducts employee reviews and…