Regional Director of Operations, MidWest UVM

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Full Time Senior Management Austin, TX, US

12 days ago Requisition

Arbor Works LLC is a nationwide leader in professional vegetation management, specializing in utility line clearance, fire remediation, and large-scale environmental projects. Established in 2003, we have built a reputation for quality and safety by leveraging advanced mechanized equipment and a skilled team of dedicated professionals. Guided by a commitment to innovation, safety, and superior customer service, Arbor Works prides itself on an exceptional safety culture, recognized through industry-leading third-party ratings.

Whether you’re looking to grow your career or contribute your expertise, Arbor Works offers a dynamic environment where team members are valued, and professional growth is a priority. We are passionate about creating safe communities and delivering excellence in every project.

The Regional Director of Operations – Utility Vegetation Management (UVM), Midwest plays a critical leadership role in advancing Arbor Works’ mission to deliver safe, reliable, and high
-quality vegetation management services across the region. This position offers the opportunity to lead large-scale utility contracts, shape regional strategy, and directly impact the safety and reliability of critical infrastructure that serves communities every day.

This role is ideal for a results-driven leader who thrives in dynamic, field-based environments and is passionate about building high-performing teams. The Regional Director brings together operational leadership, client partnership, and business acumen to drive performance, strengthen relationships, and support sustainable growth across a multi-state footprint. By developing leaders, influencing strategic decisions, and delivering operational excellence, this role serves as a key contributor to Arbor Works’ continued success and long-term market expansion.

Regional Leadership & Organizational Development:

• Provide leadership, direction, and accountability to Operations Managers and regional leadership teams across the Midwest region.
• Develop high-performing teams through coaching, mentoring, and succession planning to
• Establish clear performance expectations, KPIs, and accountability structures across all regional operations.
• Foster a culture of safety, operational discipline, and continuous improvement across all field teams.

Multi-State Operations Oversight:

• Oversee utility vegetation management operations across multiple states, contracts, and client portfolios within the Midwest region.
• Ensure consistent implementation of Arbor Works’ operational standards, processes, and best practices.
• Monitor production metrics, cycle times, and quality performance to drive operational efficiency and contract compliance.
• Lead standardization efforts across crews, equipment utilization, and work planning processes to improve scalability and consistency.

Client & Contract Management:

• Maintain executive-level relationships with utility clients, municipalities, and regulatory stakeholders across the region.
• Lead contract performance reviews, business reviews, and strategic client meetings.
• Ensure all contracts are executed in alignment with service level agreements (SLAs), regulatory requirements, and safety expectations.
• Act as the primary escalation point for complex client issues, service disruptions, and performance risks.

Business Development & Market Expansion:

• Partner with Business Development to identify and pursue regional growth opportunities within the Midwest territory.
• Provide operational leadership and subject matter expertise for RFPs, proposals, and pricing strategies.
• Support large-scale bid efforts including workforce planning, equipment strategy, and cost modeling.
• Represent Arbor Works in regional industry associations, utility forums, and networking events.

Financial & Performance Management:

• Own…