Program Communications Supervisor - Communications Supervisor

Position: Program Areas Communications Supervisor - Communications Supervisor
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* Working Title:

Program Areas Communications Supervisor*
* ** Job Class:
Communications Supervisor*
* ** Agency:
Human Services Dept*
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** Job ** : 96730

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** Location** :
St. Paul

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** Telework Eligible** :
Yes

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** Full/Part Time** :
Full-Time

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** Regular/Temporary** :
Unlimited

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** Who May Apply** :
Open to all qualified job seekers

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** Date Posted** : 09/01/2026

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** Closing Date** : 09/14/2026

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** Hiring Agency/Seniority Unit** :
Human Services Dept / DHS Central Office MMA

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** Division/Unit** : DHS-Central Office / Program Area Communications

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** Work Shift/Work Hours** :
Day Shift, 8:30am - 5:00pm

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** Days of Work** :
Monday - Friday

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** Travel Required** :
No

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** Salary Range:**  $41.81 - $60.10 / hourly; $87,299 - $125,488 / annually

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** Classified Status** :
Classified

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** Bargaining Unit/Union** : 216 - Middle Management Association/MMA

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** FLSA Status** :
Exempt - Executive

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

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*** This position is eligible for_  telework ()   _for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
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As the Program Areas Communications Supervisor, the incumbent will lead and implement large-scale communications strategies that promote programs, increase public awareness and help Minnesotans understand primarily the state's Medicaid (Medical Assistance) and Minnesota Care programs. The role requires advanced working knowledge of Medicaid policy, including program design, eligibility, benefits, waivers and federal-state requirements, to translate complex policy and operational decisions into clear, accessible public communications.

As the supervisor of staff, the person in this position must also develop an understanding of the small number of agency programs that are unrelated to Medical Assistance and Minnesota Care. The position supports transparency, equity in service delivery and accountability to the people of Minnesota.

** Responsibilities include but may not be limited to:*
* + Drive strategic program workload alignment, maximize operational capacity, control unit workflow and ensure absolute compliance with agency priorities, program mandates, labor agreements and state administrative frameworks.

+ Provide strategic leadership for communications related to Minnesota's Medical Assistance, Minnesota Care and broader DHS program areas.

+ Manage the development and implementation of communications plans and strategies that translate complex policy decisions into accurate, accessible and culturally responsive information for diverse audiences.

+ Provide policy-informed communications leadership in support of the DHS Communications Office on issues related primarily to Medicaid and Minnesota Care programs.

+ Work with executive leadership, policy staff and communications teams to develop, manage and execute agency wide strategic communications projects that require interpretation and explanation of complex Medicaid policy and legislative activity.

+ Analyze and interpret policy, data and trends to develop effective narratives and evaluate communications outcomes. Use data and policy analysis to inform communications strategies and continuous improvement efforts.

** All DHS Leaders are expected to demonstrate and develop the five (5) competency themes from the Enterprise-wide Leader Competency Model:

+ Leading Self

+ Leading Others

+ Leading the Organization

+ Leading Outside the Organization

+ Getting Work Done

** Minimum Qualifications*
* ** _
* * To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
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* Demonstrated leadership experience. Leadership experience can include:

+ Experience as a supervisor, lead worker, team lead, project lead;

+ Completion of a State of Minnesota leadership program (e.g. ELI, L4);

+ A paid/unpaid position leading a program or chairing a committee(e.g. ERG) - Experience must include:

+ 1+ year of experience identifying issues, goals and strategic…