Unemployment Insurance Supervisor

Working Title:
Unemployment Insurance Supervisor

Job Class:
Unemployment Insurance Supervisor

Agency:
Department of Employment and Economic Development

• Job
• Location:
  
  St. Paul
• Telework Eligible:
  Yes, may be eligible for some telework
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  This Vacancy is open for expressions of interest and for all qualified job seekers simultaneously. Expressions of interest should be submitted by 09/17/2026.
• Date Posted: 09/12/2026
• Closing Date: 09/22/2026
• Hiring Agency/Seniority Unit:
  Department of Employment and Economic Development / MMA
• Division/Unit:
  Unemployment Insurance
• Work Shift/
  
  Work Hours:
  
  Day Shift, 8:00AM - 4:30PM
• Days of Work:
  Monday
  - Friday
• Travel Required:
  
  No
• Salary Range: $38.83 - $55.93 / hourly; $81,077 - $116,781 / annually
• Classified Status:
  Classified
• Bargaining Unit/Union: 216 - Middle Management Association / MMA
• FLSA Status:
  Exempt
  - Executive
• Designated in Connect 700 Program for Applicants with Disabilities:
  Yes

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The UI Supervisor oversees daily business operations within the UI program, ensuring high-quality service to Minnesotans and effective administration of core program functions. Candidates will be considered for a leadership role within the Customer Service Center or Employer Audit area.

• Supervising staff who provide customer service, make eligibility determinations and complete employer audits in accordance with Minnesota Unemployment Insurance law.
• Managing workflows, operational activities, and performance to ensure customers are served promptly, accurately, and respectfully.
• Ensuring program goals are met through effective staff coaching, training, and performance management.
• Applying labor agreements and employment policies consistently and fairly.
• Supporting a collaborative and mission‑driven work environment focused on delivering excellent public service.

This position plays a vital role in helping Minnesotans navigate unemployment benefits, comply with employer obligations, and contributes directly to the success of the UI Program's annual objectives.

This position will be based out of the St. Paul office.

This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

This posting may be used to fill multiple openings.

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

• Four (4) years of experience in the Minnesota Unemployment Insurance program
• Four (4) years of experience as a supervisor, team lead, lead worker, or project lead AND at least six (6) months of experience in the Minnesota Unemployment Insurance program

• Experience in UI must be within the last three (3) years

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Experience coaching and training staff sufficient to lead the work unit.
• Experience in Minnesota Unemployment Insurance laws, rules,…