Donor Services and Database Coordinator

POSITION SUMMARY

The Donor Services and Database Coordinator is a key member of CLUES’ Development team and plays an essential role in ensuring operational efficiency and excellence. The Donor Services and Database Coordinator is responsible for data entry, records management, and gifts acknowledgement for the Development Department. This position will support prospect research, annual giving campaigns, and special events as needed.

The ideal candidate for this position is detail-oriented, organized, and passionate about supporting CLUES’ mission and organizational growth. The Donor Services and Database Coordinator should have excellent interpersonal skills and demonstrate effective collaboration with CLUES’ Executive Leadership, Development and Finance teams, and across program areas.

Department: Administration – Development

Reports to: Senior Director of Development

Location: CLUES St. Paul. / Minneapolis office. Hybrid Opportunity.

Position Type: Regular

Schedule: Full-Time. Generally, Monday – Friday Office hours. Some evening or weekend hours may be required.

Estimated Salary/Pay: $22.00 to $25.00 (depending on experience & qualifications).

Benefits: Full benefits package available in accordance with current CLUES policies—includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and  protection; retirement plan; educational assistance; paid holidays; and paid time off.

• Provide data-entry and other administrative support for the organization’s grants and fundraising efforts, primarily using Raiser’s Edge.
• Ensure all contributions are entered accurately and are up to date.
• Create and maintain calendar of grant submission and reporting deadlines.
• Promptly acknowledge all contributions, send receipts and letters of thank you to donors.
• Create lists for appeals, events, and newsletters.
• Run reports and monthly summaries and update dashboards tracking fundraising progress.
• Serve as staff lead for the matching gifts program.
• In coordination with the Finance Team conducts monthly reconciliation of grants, individual gifts and third-party payments (Benevity, EFT, etc.).
• Support events organized by the department, including site visits, fundraising events, and other cultivation and stewardship events.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position has no supervisory responsibilities.

Education, Experience & Key Abilities*

• Minimum 2 years of database management experience within an educational or non-profit environment. High school diploma or GED required.
• Excellent written, verbal and interpersonal communication skills.
• Excellent analytical, organizational and time management skills.
• Demonstrated commitment to high standards of quality and detailed accuracy.
• Advanced working knowledge with computer and software applications, including Raiser’s Edge and Microsoft Office.
• Demonstrated ability to work collaboratively with peers.
• Ability to exercise a high level of tact and discretion in both internal and external interactions.
• Demonstrated effectiveness at interacting with leadership, donors and staff in writing and in person.
• Ability to work effectively in a complex organization and fast-paced environment.
• The ability to apply strategic and creative thinking, while being persistent, motivated and energetic.
• Commitment to the mission, values and work of CLUES; ability to articulate the mission persuasively and to diverse audiences.
• Cultural sensitivity and awareness to Latinx communities.

* Equivalent combination of education and experience may be accepted.

• Effective communication in English, both verbally and in writing, required. Bilingual in Spanish and English is a plus.
• Ability to…