Program Associate

Overview

The Program Associate supports applicants and participants in TCHFH’s Home ownership programs by responding to inquiries, determining eligibility, and processing applications. This role helps ensure an inclusive and welcoming intake experience by engaging applicants from diverse backgrounds with respect, care, and professionalism.

We are a well-established nonprofit organization with a strong reputation for its commitment to affordable housing and community development. By joining our team, you would have the opportunity to contribute to a meaningful cause and make a positive impact on the lives of individuals and families in need. Our Mission:
Bring people together to create, preserve, and promote affordable home ownership and advance racial equity in housing.

We offer a supportive and inclusive work environment. We value diversity and provide equal opportunities for all employees. You would have the chance to work alongside dedicated professionals who share a common goal of creating safe and affordable housing for everyone.

Education, credentials, and experience:

• High school diploma or GED.
• Minimum 2 years of experience working with diverse communities (e.g. human services, community outreach, or advocacy).

Knowledge, Skills, Abilities and

Competencies:

• Intercultural Competence:
  The ability to function effectively across cultures, to think and act appropriately, and to communicate and work with people from different cultural backgrounds.
• Customer Service:
  Utilizes specialized product knowledge to assist customers, providing effective solutions that address their needs and expectations.
• Advisory Assistance:
  Provides appropriate guidance, feedback and resources.
• Attention to Detail:
  Ensures information is complete and accurate and follows up to ensure that agreements and commitments have been fulfilled.
• Teamwork:
  Works with and helps others to accomplish objectives.

Medical, dental, vision, free primary care home visits & virtual healthcare, pet insurance, 401(k) retirement plan with company match, flexible spending accounts, Health saving accounts, life insurance, short-term and long-term disability, education assistance, paid parental leave, 20 vacation days in the first year, 12 paid sick days, 2 paid volunteer days. See our careers page for more info.

AA/EOE:
Twin Cities Habitat for Humanity affirms its commitment to equal employment opportunity and does not discriminate in employment opportunities or practices on any basis protected by law.

Ready to apply? If this job sounds like a fit for you, then click on the ‘apply’ button!