Volunteer Services Intern Minnesota Society

Summary

DESCRIPTION: The Volunteer Services Intern supports the Minnesota Historical Society (MNHS) Volunteer Services team in coordinating event volunteers, managing volunteer communications, and maintaining database infrastructure. This role focuses on delivering high-quality customer service to both staff and volunteers, assisting with recruitment, and capturing volunteer stories to highlight community impact.

RESPONSIBILITIES:

• 1) Support coordination of Event Volunteers – receive volunteer requests from MNHS staff, post opportunities, email volunteers, create detailed reminder emails, and follow up with staff and volunteers after the event;
• 2) Provide a high level of customer service to both volunteers and staff in other departments, ensuring consistent communication and relationship building;
• 3) Help plan and execute the annual Fall Volunteer Recognition event;
• 4) Assist with volunteer recruitment and placement, including posting shifts, updating opportunity descriptions, and setting up onsite training for new volunteers;
• 5) Write at least two Volunteer Spotlight articles for the Volunteer Newsletter and Website;
• 6) Attend at least four Special Events (scheduled around the intern’s availability) and get to know volunteers;
• 7) Systems Used:
  Volgistics volunteer management tool, Google Suite, Hub Spot.

SEMINAR EVENTS: Interns are required to participate in three, in-person seminars focused on professional development, learning how cultural organizations operate, and building a network of industry professionals. At the end of the semester, interns complete a final presentation to share their work.

• Thursday, September 24 from 11:30am-1:00pm
• Thursday, October 15
• Thursday, November 12 from 2:00pm-4:00pm
• Final Presentations:
  Thursday, December 17 from 11:00am-1:00pm

Compensation: Typical starting salary $16.50 hourly

Term: September 14, 2026 – December 20, 2026

Schedule: PT (12 hours/week)

Format: In-Person

Deadline: 07/14/2026

QUALIFICATIONS:

• Currently enrolled as an undergraduate or graduate student, or have graduated within the past 12 months at the time of application.
• Ideal candidates might be currently pursuing, or a graduate with a degree in the following areas:
  Non-Profit Management, Human Resources, Event Management, Government Relations, History, Psychology, Social Work, Sociology, etc.
• Excellent Customer Service Skills
• Relationship builder
• Communicates well in person, on the phone, and through email
• Solid organization skills and attention to detail
• Interested in meeting new people of different ages and backgrounds
• Experience volunteering either for a museum or in any other capacity is appreciated but not required.

The Minnesota Historical Society preserves Minnesota’s past, shares our state’s stories and connects people with history in meaningful ways, for today and for tomorrow. Because history matters!

We’re part of Minnesota’s rich history. Since 1849, we’ve grown to become one of the largest and most prestigious historical societies in the country. We play an important role in our state’s historic preservation, education and tourism; and provide the public with award-winning programs, exhibitions and events.