Member Relations Manager

Member Relations Manager

Join Friends of the Mississippi River's development team to help us grow support for the organization and sustain our work to protect the Mississippi River.

The Mississippi River is one of the world's great rivers, a natural resource of global significance. Friends of the Mississippi River (FMR) is a leading nonprofit that protects, restores and enhances the Mississippi River and its watershed primarily in the Twin Cities region. The organization has become a national model for conservation and watershed protection. Our goals are to: improve water quality;

conserve important lands; engage people in learning about and taking action to protect and enhance the river; inspire widespread commitment to this natural wonder flowing through our community; and protect our river's unique scenic, natural, cultural and recreational qualities.

The organization has an annual budget of $5.2 million and employs a dedicated, professional staff of 27 who work to improve the health of the river through policy advocacy, education and engagement, land conservation and restoration and other disciplines. Over more than 30 years, FMR has established deep relationships and credibility with thousands of local residents, landowners, neighborhood organizations, volunteers, government agencies and elected officials.

With a well-known and respected brand, a seasoned and effective staff, a strong Board of Directors, and an ever-growing base of support, FMR is poised for continued growth and success. The workplace culture at FMR is collaborative and fun, and staff share a common love of the river and a dedication to the organization's mission.

Our office is located in St. Paul's West Side community, in a historic building across the street from Harriet Island and the river. We enjoy a pet-friendly workplace, and a hybrid working arrangement (Tuesdays and Wednesdays in the office; Monday, Thursday and Friday anywhere you choose).

FMR believes that the Mississippi River connects us all, and that social and environmental issues are woven together. As we work toward restoring habitat and the river's waters, we will also work toward a riverway that is safe, healing and accessible for everyone. We strive to be culturally competent, welcoming and inclusive of all people and are committed to using our resources and influence to redress structural inequality where it intersects with the health and vitality of the Mississippi River.

We encourage interested applicants from all backgrounds to apply.

The Member Relations Manager reports to the Development Director and is an integral member of a four-person development team. The Member Relations Manager is responsible for growing and cultivating the organization's membership base (donors who contribute less than $500 annually) through a range of practices, as well as organizing and implementing administrative systems to ensure effective, efficient development efforts.

FMR currently enjoys the support of approximately 1,700 household members who annually contribute over $200,000 and would like to see this foundational support grow.

• Thoroughly understand the organization's fundraising priorities and goals, and help to develop strategies to meet them.
• Help manage, strategize, plan and implement FMR's membership program, including: – Maintaining member data and keeping the member management system (Every Action) organized and operational to ensure accurate and pertinent data. – Collaboratively identifying and implementing member acquisition, retention and upgrade strategies. – Coordinating digital and print appeals and membership renewals. – Helping to craft solicitations across multiple channels, including email, print and social media.
  
  – Recording incoming gifts and generating acknowledgments of receipt. – Tracking and managing benefits to members. – Responding to individual member and donor inquiries and communications.
• Help to plan and implement fundraising and donor stewardship events.
• Participate on the FMR Communications Team to ensure timely and appropriate communications to various audiences.
• Generate quarterly reports for tracking, analysis and…