Shelter Advocate

Shelter Advocate Part-Time

Model Cities, a champion of social and economic prosperity, has been providing access to opportunities that stabilize and develop families and communities since 1967. Our work has been a lifeline for marginalized and underserved communities, with a special emphasis on the economic stability and vibrancy of Black Minnesotans in Saint Paul. We offer a range of services that address barriers to homelessness, housing, home ownership, economic development, and financial wellness.

Our commitment to a diverse, inclusive, and equitable workplace ensures that our services are always in tune with the evolving needs of our community, and your role as a Shelter Operations Day Coordinator will be instrumental in this mission.

As a Shelter Advocate, you will add critical value to our operations, working under the direct supervision of the Program Manager or his/her designee. Your responsibilities will include maintaining a regular presence at Safe Space, providing support to clients, and offering guidance to staff and volunteers. Your role is instrumental in ensuring the shelter operates efficiently, and guests' basic needs are met.

This role will involve working closely with the Shelter Operations Coordinator to provide reliable overnight shelter coverage 365 days a year. The Shelter Advocate will participate in routine staffing coverage, including days, nights, and/or weekends, in rotation with other staff members. For this role, we are looking for candidates with demonstrated leadership experience and the ability to thrive in high-stress environments.

Strong people skills are necessary, as you will be interacting with shelter guests and collaborating with staff, volunteers, community partners, and other stakeholders.

Ensures client data is entered into the Homeless Management Information System (HMIS) database system accurately and timely. Maintains confidentiality of all pertinent client information to ensure client rights are protected. Actively participates in All Staff meetings, shelter team meetings, and other related agency meetings, as needed. Assists Program Manager and Shelter Operations Coordinator in planning and facilitating shelter team meetings on at least a monthly basis.

Assists in coordinating the inventory of shelter supplies. Works with other shelter staff to organize and manage the inventory of supplies needed for Safe Space shelter. Alerts the Program Manager and/or Shelter Operations Coordinator of shelter supplies needed. Works with Program Manager and other agency staff to provide information as needed for reporting to funders, board of directors, and others.

Remains abreast of issues, opportunities, and trends impacting Safe Space, which may affect the agency’s planning and service delivery.

• Responsible for maintaining a regular presence at Safe Space, supporting clients, and offering guidance to staff and volunteers to ensure the shelter operates efficiently and guests' basic needs are met.
• Works closely with the shelter team to assess guest needs and provide advocacy and referrals for housing, probation, healthcare, mental health, chemical dependency, and other services.
• Actively participates in All Staff meetings, shelter team meetings, and other related agency meetings, as needed. Assists program manager and shelter operations coordinator in planning and facilitating monthly shelter team meetings.
• Works with Program Manager and other agency staff to provide information as needed for reporting to funders, board of directors, and others.
• Maintains cleanliness to standards
• Respond to and complete incident reports for medical emergencies, chemical abuse, theft, threats, and violations of shelter guidelines.
• Other duties assigned

• High School Diploma or equivalent
• Must possess a valid driver's license
• Must possess reliable transportation
• Must be able to pass a background check.

• Social services/work experience
• Leadership skills
• Cooperative skills
• Communication skills
• Administrative skills
• People skills
• Intrapersonal skills
• Adaptability skills
• Ability to operate Microsoft Office and other software programs
• Ability to use essential office equipment (copier, fax, scanner, etc.)
• Critical thinking skills
• Ability to work independently and in team environments

• Experience working with vulnerable populations and/or individuals with lower incomes.
• Advanced leadership and critical thinking skills
• Advanced de-escalation skills and technique
• Advanced communication skills

• Must be able to sit for extended periods
• Must be able to lift up to 50 pounds occasionally
• Must be able to stand, bend, and twist frequently
• Weekend availability

• Workdays may vary depending on business requirements.
• Weekend and evening availability are required
• Shift hours are based on the business needs, but are typically 4-6 hours

• $23.69 per hour

• Company-paid Basic…