RN - Ambulatory Primary Care Phone Triage

RN - Ambulatory Primary Care Phone Triage

Interim Healthcare Staffing is seeking Phone Triage Registered Nurses to support an Advanced Care/Primary clinic. This RN plays a critical role in assisting patients and creating successful outcomes by triaging calls and coordinating patient care.

This role is focused on telephonic patient triage and clinical decision support.

Pay Rate: $63.60 to $74.20 per hour

Schedule:

Monday-Friday 8am - 5pm

Location:

St. Paul, MN

Role Highlights:

• Provide phone-based nursing triage and clinical guidance
• Assess symptoms, determine level of care, and escalate appropriately
• Utilize clinical protocols and documentation systems
• Collaborate with providers and care teams to support patient outcomes
• Coordinating patient care including medication refills, home care and durable medical equipment
• Utilizing the EPIC/In-basket system for necessary documentation
• Work closely with team of Pharmacists, Providers, Specialists, Care Coordinator, Population Health RN, Social Worker and several rooming staff.
• Care for patients with chronic and/or complex conditions to prevent frequent admissions to the hospital.

Requirements:

• Active RN license in Minnesota AND Wisconsin (required)
• Prior phone triage, in-person triage, or phone-based nursing experience strongly preferred
• Current BLS/CPR for Healthcare Providers (AHA or Red Cross only)
• Experience with Schmitt-Thompson protocols is preferred
• Strong assessment, documentation, and communication skills
• Ability to work independently and manage multiple calls and priorities

What We Offer:

• Locally owned and operated healthcare staffing agency
• Competitive pay
• Variety of clinic environments across the Twin Cities
• Free education courses
• PTO accrual based on hours worked
• Medical, Dental and Vision insurance for employees working 32+ hours/week

Company Overview:
Interim Healthcare is America's leading provider of home care, hospice, and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim Healthcare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country.

That kind of stability combined with our commitment to integrity makes us your perfect career partner. Interim Healthcare offices are independently owned and operated.