Intake Coordinator, Hospice

Overview

Intake Coordinator, Hospice

Location:

St. Paul, Minnesota

Job

Remote/Virtual Position:
In-Person

Coverage Area:
St. Paul office

Salary: $17.00 - $24.00

Schedule:

Monday - Friday 8 hour shifts (8:00am - 5:00pm)

• Associate degree, preferred
• 1+ year Hospice experience
• Excellent written and verbal communication skills
• Strong organizational skills
• Excellent customer service background
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice services
• Ability to work closely with a wide variety of stakeholders
• Effective use of problem-solving skills

• Receive professional referrals and obtain the critical referral information in the most convenient format for the referral source (electronic, fax, phone, HCC notification, etc.) to ensure timely response and data entry in the electronic medical record (EMR) system.
• Respond to potential patient and family inquiries regarding hospice services, obtain and input referrals into EMR, and provide basic information regarding patient status to support scheduling a visit to initiate the relationship.
• Coordinate and schedule visits to ensure the appropriate staff makes initial contact, based on patient condition and family situation, to meet the professional referral source.
• Communicate with referral sources, attending physicians, staff members, and other agencies as needed to coordinate initiation of hospice services.
• Maintain regular communication with all parties involved in sign‑on, consent, and admission assessment phases to ensure seamless coordination of information and services.
• Maintain accurate EMR documentation and referral statistics.

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first Accent Care-branded scrubs for patient-facing employees
• And more!

• At Accent Care, you're part of a community that cares for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.