Fitting Room Specialist

Location:

St. Cloud Scheels, 30 N Waite Ave STE 94, St. Cloud, MN 56301, USA.

SCHEELS is a leader in the sporting goods industry, offering an extensive selection of sports brands, customer service, and professional development training.

• Ensure customers receive world-class service and attention in the fitting rooms.
• Answer all incoming calls in a friendly, professional, and pleasant disposition.
• Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance.
• Assist in general office duties including mail service, sorting and opening mail, delivering to appropriate individuals/departments, and assisting other office positions as needed.
• Create daily pocket schedules and make signs for all shops.
• Assist in various projects for members of the Leadership team as needed.
• Develop product knowledge and partner with sales associates to help achieve daily selling goals.
• Focus on fashion trends.
• Check customers in and out of rooms while monitoring the amount of merchandise the customer has in the fitting room.
• Prepare merchandise (buttons, zips, etc.) to return to the selling floor.
• Be knowledgeable to answer questions about location, price, and use of merchandise.
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
• Demonstrate strong organization, attention to detail, ability to multi‑task and problem‑solving skills.
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures.
• Possess excellent written and verbal communication skills.
• Be able to complete basic mathematical equations.
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits.

Genuinely and consistently treat co‑workers, customers, and business partners like they are the most important person, including eye contact, a smile, and a genuine “Thank you.”

Approach daily tasks, projects, and follow‑up communication with energy and a sense of urgency.

Cultivate a deep desire to become a knowledge expert in the role with the ability to apply knowledge and experience with great impact.

Show respect and appreciation for others and Scheels.

Arrive to work and meetings 10 minutes early.

Have a genuine interest and action in helping others before yourself, regardless of recognition or reward.

Consistently eager to listen, learn, apply knowledge, and accept critical feedback.

Ability to adapt to a changing work environment.

Ability to apply concepts of basic math, grammar, punctuation, and spelling.

Meet Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co‑workers, and business partners.

Demonstrate pride and ownership of work while meeting expected deadlines.

Ideal candidate will have a minimum of a high school diploma, GED, 1‑3 months of related experience or training, or an equivalent combination of education and experience.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – exerting up to 50 pounds of force occasionally, 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Scheels cares about the health and safety of its associates;

they are expected to follow all safety procedures and perform their duties in a manner that minimizes risk of injury.

Minimum starting wage is $15 per hour.

Must be flexible to work assigned schedule between 9 a.m. and 9 p.m., Monday through Saturday, 10 a.m. to 6 p.m. Sunday. Schedule may include varied hours, evenings, weekends, and holidays, and must be available for a minimum of two weekends per month. Average hours per week: 20.

SCHEELS is an equal employment opportunity employer providing equal opportunities regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. SCHEELS will provide reasonable accommodations for qualified individuals when appropriate.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.